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On the basic metrics alone, the score was 60.8 and the rank 4. The score is now 65.7 and rank 2 (▲ 2 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Panduro on pohjoismainen askartelu- ja taidetarvikeketju, jonka Finnish-sivusto ohjautuu kansainväliseen panduro.com-kauppaan. Selkeä 30 päivän palautusoikeus ja ilmainen toimitus yli 59 eurosta ovat kilpailukykyisiä etuja. Taidetarvikkeet ovat osa laajempaa askartelutarvikevalikoimaa, täysin erikoistuneisiin taidetarvikekauppoihin verrattuna merkkivalikoima on suppeampi.
Buying motives were checked on 17.10.2026 and basic metrics measured on 26.9.2026 from public sources. The same formula for everyone, read the full methodology.
| Right of return | 24 p × 100.0 % | 24.0 |
| Free delivery threshold | 12 p × 94,0 % | 11.3 |
| Paying by invoice | 14 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 60,8 | 30.4 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Right of return | 30-day right of return, free returns | panduro.fi checked 17.10.2026 | 24.0 / 24 |
| Free delivery threshold NOTEThe limit applies to delivery to a pickup point. | Free delivery to a pick-up point for orders over 59 euros | panduro.fi checked 17.10.2026 | 11.3 / 12 |
| Paying by invoice | Payment methods are not mentioned on the front page, the Customer service page or the FAQ page (the pages show only the front page content when rendered). | panduro.fi, home page checked 17.10.2026 | 0.0 / 14 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 60,8 | 18.2 |
| Transparency | 30 % × 82,5 | 24.8 |
| Reachability | 20 % × 15,0 | 3.0 |
| AI quality score | 20 % × 71,7 | 14.3 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 28/100 | Technical measurement | 11.2 / 40 |
| Accessibility | 83/100 | Technical measurement | 24.9 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 73/100 | Technical measurement | 10.9 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Euro prices of products published on the website without registration OBSERVATIONpanduro.com/fi-fi, täysi verkkokauppa, tuotteilla hinnat esillä. | Yes | Website + AI extraction | 25.0 / 25 |
| Price of acrylic paints (e.g. 12-piece set or single tube) published OBSERVATIONpanduro.com/fi-fi, maalaaminen-osastossa akryylivärit, siveltimet, kiilakehykset hinnoilla. | Yes | Website + AI extraction | 20.0 / 20 |
| Home delivery or postal shipment available directly from the online shop OBSERVATIONpanduro.com/fi-fi, 'Ilmainen toimitus yli 59 euron tilauksista noutopisteeseen.' Kotitoimitus myös saatavilla. | Yes | Website + AI extraction | 15.0 / 15 |
| Right of return or return policy is described on the website OBSERVATIONpanduro.com/fi-fi, 'Free return. 30-day right of return' clearly stated in the website footer. | Yes | Website + AI extraction | 15.0 / 15 |
| At least 2 different art colour brands listed in the online shop OBSERVATIONpanduro.com/fi-fi, akryylivärit myydään pääasiassa Panduro-merkin alla. Ulkoisia taidemerkki-nimeä ei löytynyt painottuvista kategorioista. | Partly | Website + AI extraction | 7.5 / 15 |
| Business ID or company details visible on the website OBSERVATIONpanduro.com/fi-fi, sivustolla 'Panduro Hobby AB, LY-tunnus: 556073-6356' (ruotsalainen emoyhtiö). Suomalaista Y-tunnusta 0603940-8 ei löytynyt näkyvistä. | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | No | Website + AI extraction | 0.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 72/100 | AI analysis | 24.5 / 34 |
| Findability of pricing | 75/100 | AI analysis | 24.8 / 33 |
| Content coverage | 68/100 | AI analysis | 22.4 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Right of return or return policy is described on the website OBSERVATIONpanduro.com/fi-fi, 'Free return. 30-day right of return' clearly stated in the website footer. | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Are you a customer of the Panduro service? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +32.6 points: 65.7 → 98.3, rank 2 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
