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On the basic metrics alone, the score was 67.4 and the rank 1. The score is now 58.7 and rank 3 (▼ 2 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Narvi erottuu edukseen sen kautta, että se myy kiukaita omassa kuluttajaverkkokaupassaan (kauppa.narvi.fi) näkyvin eurohinnoin: valikoimassa Aitokiuas-, Narvi NC/NM- ja Kota-mallit. Takuuehdot on eritelty yksityis- ja ammattikäytölle, ja valikoima kattaa puu-, sähkö- ja ammattilaiskiukaat sekä pihasaunapaketit. Kehityskohteina ovat mitoitusopas, Y-tunnuksen puuttuminen kiuaspolulta ja suorien yhteystietojen löytyminen.
Buying motives checked 15.10.2026 and basic metrics measured 26.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Electric sauna heater warranty | 22 p × 50.0 % | 11.0 |
| Help with sizing a sauna heater | 14 p × 100.0 % | 14.0 |
| Availability of spare parts | 14 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 67,4 | 33.7 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Electric sauna heater warranty NOTEThe warranty on the heating elements is 12 months. | 2 years for the electric sauna heater | narvi.fi checked 15.10.2026 | 11.0 / 22 |
| Help with sizing a sauna heater | Calculating the sauna volume to determine the power requirement | narvi.fi checked 15.10.2026 | 14.0 / 14 |
| Availability of spare parts | Spare parts ordering method not found: narvi.fi's sitemap has no spare parts pages, and the product page and warranty terms do not mention ordering directly. | narvi.fi, warranty terms · narvi.fi, sauna volume calculation checked 15.10.2026 | 0.0 / 14 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 81,0 | 24.3 |
| Transparency | 30 % × 74,0 | 22.2 |
| Reachability | 20 % × 30,0 | 6.0 |
| AI quality score | 20 % × 74,7 | 14.9 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 60/100 | Technical measurement | 24.0 / 40 |
| Accessibility | 92/100 | Technical measurement | 27.6 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 96/100 | Technical measurement | 14.4 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Price of the sauna heater, price examples or online store price publicly displayed (not just a quote request) OBSERVATIONkauppa.narvi.fi listaa kiuasmallit (Aitokiuas 47/57/68, Narvi NC/NM, Kota Valurautakiuas) ja näyttää eurohinnat tuotekortteina | Yes | Website + AI extraction | 24.0 / 24 |
| Sauna heater output (kW) or sauna size sizing guide/calculator stated OBSERVATIONkiuasmalleja on eri kokoluokkia (47/57/68), mutta selkeää tehon tai saunan koon mitoituslaskuria ei näy kiuassivulla | Partly | Website + AI extraction | 7.0 / 14 |
| Warranty (in years) or warranty terms stated on the website OBSERVATION/takuu/: 'TAKUUAJAT YKSITYISESSÄ KÄYTÖSSÄ', 'TAKUUAJAT MUUSSA KÄYTÖSSÄ', takuun kattavuus ja vaatimusten täyttäminen eritelty | Yes | Website + AI extraction | 12.0 / 12 |
| Material and construction details shown (steel, cast iron, soapstone, stone quantity) OBSERVATION'Kota Valurautakiuas', teräskiukaat ja valurautaiset mallit; puu- ja sähkölämmitteiset kiukaat | Yes | Website + AI extraction | 10.0 / 10 |
| Sauna heater range stated (electric, wood-burning, combi/steam heaters) OBSERVATION'Puukiukaat', 'Sähkökiukaat', 'Kiukaat ammattilaisille', 'Pihasaunan kiuaspaketit', 'Kiuaskivet', muuripadat | Yes | Website + AI extraction | 10.0 / 10 |
| Resellers or shops listed or searchable | Partly | Website + AI extraction | 4.0 / 8 |
| Installation, electrical work or authorised installer stated | No | Website + AI extraction | 0.0 / 6 |
| Delivery or online shop delivery terms stated | Partly | Website + AI extraction | 3.0 / 6 |
| Business ID or operating company displayed on the website OBSERVATIONY-tunnusta ei näytetä kiuaspolulla (rekisterissä Narvi Oy 2087049-2) | No | Website + AI extraction | 0.0 / 6 |
| Contact details displayed (phone or e-mail) OBSERVATION'Contact details' in the navigation | Yes | Website + AI extraction | 4.0 / 4 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | No | Website + AI extraction | 0.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATION'Frequently asked questions' | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 76/100 | AI analysis | 25.8 / 34 |
| Findability of pricing | 70/100 | AI analysis | 23.1 / 33 |
| Content coverage | 78/100 | AI analysis | 25.7 / 33 |
Are you a customer of the Narvi service? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +29.3 points: 58.7 → 88.0, rank 3 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.