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New company in the comparison. The basic metrics were measured with the same formula as for the others (83.2 / 100). The total score is 69.4 and the rank 3.
Each row was checked on 18.10.2026 from public sources. The same formula for everyone, read the full methodology.
| Surcharge on spot-price electricity | 28 p × 72.3% | 20.2 |
| Fixed price for 24 months | 11 p × 68.8% | 7.6 |
| Customer satisfaction | 11 p × 0.0% | 0.0 |
| Basic metrics | 50 % × 83,2 | 41.6 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Surcharge on spot-price electricity | Cheap Pörssisähkö: margin 0.32 c/kWh + base fee €4.45/month = €69 in the first year | cheapenergy.fi, Cheap Pörssisähkö · cheapenergy.fi, Cheap fixed-term 24 months checked 18.10.2026 | 20.2 / 28 |
| Fixed price for 24 months | Cheap Fixed-term 24 months: 10.18 c/kWh + €4.45/month = €562 per year | cheapenergy.fi, Cheap Pörssisähkö · cheapenergy.fi, Cheap fixed-term 24 months checked 18.10.2026 | 7.6 / 11 |
| Customer satisfaction | Cheap Energy is not among the electricity retail companies in the EPSI Rating 2025 report. | EPSI Rating 2025, electricity retail (summary, PDF) checked 18.10.2026 | 0.0 / 11 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 79,0 | 23.7 |
| Transparency | 30 % × 85,0 | 25.5 |
| Reachability | 20 % × 85,0 | 17.0 |
| AI quality score | 20 % × 85,0 | 17.0 |
Bonuses and detailed metrics: methodology.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +19.4 points: 69.4 → 88.8, rank 3 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.