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On the basic metrics alone, the score was 76.3 and the rank 3. The score is now 73.1 and rank 4 (▼ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
GetResponse on puolalainen eurooppalainen toimija, jonka hinnoittelu on julkista ja kontaktimäärään sidottua (paketit alkaen 13,30 $/kk, Marketing 19 $/kk) ja jolla on ilmaistaso sekä 14 päivän kokeilu. Datankäsittely painottuu EU:hun ja GDPR-sopimus on saatavilla. Suomenkielistä palvelua ei ole.
Buying motives checked 16.10.2026 and basic metrics measured 18.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Cheapest paid package | 22 p × 90,8 % | 20.0 |
| Free use | 15 p × 100.0 % | 15.0 |
| Termination | 13 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 76,3 | 38.1 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Cheapest paid package NOTEMonthly billing price; with annual billing €13.12/month. | Email Marketing €16/month | getresponse.com checked 16.10.2026 | 20.0 / 22 |
| Free use | 14-day trial, after which you can continue with the free package | getresponse.com checked 16.10.2026 | 15.0 / 15 |
| Termination | Cancellation terms were not found on the price list and trial page, and no terms of use page was found on the company's site (guessed addresses and sitemap addresses gave 404). | getresponse.com, price list · getresponse.com, trial checked 16.10.2026 | 0.0 / 13 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 67,0 | 20.1 |
| Transparency | 30 % × 90,0 | 27.0 |
| Reachability | 20 % × 62,5 | 12.5 |
| AI quality score | 20 % × 83,3 | 16.7 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 35/100 | Technical measurement | 14.0 / 40 |
| Accessibility | 94/100 | Technical measurement | 28.2 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 73/100 | Technical measurement | 10.9 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Pricing publicly displayed without having to make contact OBSERVATIONHinnastosivu: 'Plans from $13.30/mo' ja 'starting at $19 per month' (Marketing) julkisesti | Yes | Website + AI extraction | 25.0 / 25 |
| Free version or free trial and its limits stated OBSERVATIONHinnastosivu: 'start free', 'Free plan' ja '14-day Free' kokeilu maksullisille | Yes | Website + AI extraction | 15.0 / 15 |
| Pricing model (subscribers or sendings) clearly stated OBSERVATIONHinnastosivu: hinta sidottu kontaktimäärään, paketit eritelty | Yes | Website + AI extraction | 15.0 / 15 |
| EU or GDPR data location and data protection stated OBSERVATIONpuolalainen EU-toimija (GetResponse S.A.); GDPR-tietojenkäsittelysopimus saatavilla, datankäsittely painottuu EU:hun | Yes | Website + AI extraction | 15.0 / 15 |
| Contract term and cancellation stated OBSERVATIONmonthly or annual subscription, cancellable via self-service | Yes | Website + AI extraction | 10.0 / 10 |
| Finnish-language interface and support OBSERVATIONwebsite and support in English | No | Website + AI extraction | 0.0 / 10 |
| Owning company stated on the site OBSERVATIONpalvelun tarjoaa GetResponse S.A. (Gdansk, Puola), mainittu yritystiedoissa | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONphone support is not highlighted on the pricing page | No | Website + AI extraction | 0.0 / 30 |
| Email shown OBSERVATIONtuki ohjautuu chatiin ja ohjekeskukseen | Partly | Website + AI extraction | 7.5 / 15 |
| Chat support OBSERVATIONchat support mentioned (24/7) | Yes | Website + AI extraction | 15.0 / 15 |
| Opening hours shown OBSERVATION24/7 support mentioned | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section OBSERVATIONOhjekeskus getresponse.com/help (HTTP 200) | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONGetResponse-mobiilisovellus saatavilla sovelluskaupoista | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 82/100 | AI analysis | 27.9 / 34 |
| Findability of pricing | 84/100 | AI analysis | 27.7 / 33 |
| Content coverage | 84/100 | AI analysis | 27.7 / 33 |
Are you a customer of the GetResponse service? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +24.9 points: 73.1 → 98.0, rank 4 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
