Home › Archipelago cruises › Hopealinjat
On the basic metrics alone, the score was 76.1 and the rank 1. The score is now 78.8 and rank 2 (▼ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Hopealinjat on kategoriansa paras peruutusehtojen läpinäkyvyydessä: ehdot on kirjattu yksityiskohtaisesti ja selkeästi. Hinnat ja reitit ovat helposti löydettävissä. Höyrylaiva Tarjanne Tampere–Virrat-reitillä on ainutlaatuinen vetonaula.
Buying motives checked 17.10.2026 and basic metrics measured 3.9.2026 from public sources. The same formula for everyone, read the full methodology.
| Price is shown before purchase | 20 p × 100.0 % | 20.0 |
| Cheapest adult ticket | 14 p × 70.0 % | 9.8 |
| Ticket cancellation or change | 10 p × 50.0 % | 5.0 |
| Online purchase | 6 p × 100.0 % | 6.0 |
| Basic metrics | 50 % × 76,1 | 38.0 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Price is shown before purchase | Prices are shown on the cruise page | hopealinjat.fi checked 17.10.2026 | 20.0 / 20 |
| Cheapest adult ticket NOTELunch 29 € extra; when bought from the Laukontori kiosk or on the boat, a 5 € service fee is added to the price. | Cruise without lunch 26 €/adult | hopealinjat.fi checked 17.10.2026 | 9.8 / 14 |
| Ticket cancellation or change NOTEThe purchase is binding, paid tickets are not refunded. In case of illness, a refund is given with a medical certificate. | The ticket can be changed 24 hours before departure, handling fee 5 €/ticket | hopealinjat.fi checked 17.10.2026 | 5.0 / 10 |
| Online purchase | Tickets are sold in the online shop | hopealinjat.fi checked 17.10.2026 | 6.0 / 6 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 66,6 | 20.0 |
| Transparency | 30 % × 95,0 | 28.5 |
| Reachability | 20 % × 60,0 | 12.0 |
| AI quality score | 20 % × 75,7 | 15.1 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 27/100 | Technical measurement | 10.8 / 40 |
| Accessibility | 86/100 | Technical measurement | 25.8 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 100/100 | Technical measurement | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Euro amount of the adult cruise price visible online OBSERVATIONViikinsaari-risteily: aikuinen 12 € (yksisuuntainen) tai 14 € (edestakas); Hämeenlinna: erikseen hinnoiteltu. Perhelippu 30–32 €. | Yes | Website + AI extraction | 25.0 / 25 |
| Cruise duration and route/destination clearly stated OBSERVATIONReitit selkeästi kuvattu: Tampere–Viikinsaari, Tampere–Virrat (höyrylaiva), Tampere–Hämeenlinna. Kestot mainittu. | Yes | Website + AI extraction | 20.0 / 20 |
| Season schedule and departure times publicly available OBSERVATION2026-kauden aikataulut löytyvät risteilyt-sivulta ja tampere-sivulta reittikohtaisesti. | Yes | Website + AI extraction | 20.0 / 20 |
| Tickets can be bought or booked online OBSERVATIONLiput voi ostaa verkossa suoraan hopealinjat.fi:stä. | Yes | Website + AI extraction | 15.0 / 15 |
| Cancellation and change terms clearly displayed OBSERVATIONCancellation terms are recorded in detail: under 24h = 90% cancellation fee; in case of illness, a full refund when a doctor's certificate is submitted within 7 days. For charter cruises, a 300 € booking fee and a separate cancellation schedule. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID (Y-tunnus) or operating company shown OBSERVATIONYritysnimi 'Hopealinjat' ja 'Suomen Hopealinja Oy' tunnistettavissa; Y-tunnus 0146765-7 ei löydy etusivulta. | Partly | Website + AI extraction | 5.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | Partly | Website + AI extraction | 7.5 / 15 |
| FAQ section | Partly | Website + AI extraction | 7.5 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 76/100 | AI analysis | 25.8 / 34 |
| Findability of pricing | 78/100 | AI analysis | 25.7 / 33 |
| Content coverage | 73/100 | AI analysis | 24.1 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Cancellation and change terms clearly displayed OBSERVATIONCancellation terms are recorded in detail: under 24h = 90% cancellation fee; in case of illness, a full refund when a doctor's certificate is submitted within 7 days. For charter cruises, a 300 € booking fee and a separate cancellation schedule. | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Oletko Hopealinjat-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +11.0 points: 78.8 → 89.8, rank 2 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.