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On the basic metrics alone, the score was 79.4 and the rank 2. The score is now 61.7 and rank 2 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Novitek on Nordic Bubbles Oy:n kotimainen ulkoporeallasverkkokauppa, jonka hinnat, mitat, vesitilavuus ja henkilömäärä näkyvät tuotesivulla ilman kirjautumista. Ostajan opas ja usein kysytyt -osio kattavat sähköliitännän, energiankulutuksen ja huollon. Ison altaan rahtikustannus selviää kuitenkin vasta ostoskorissa, ja tilaustuotteen peruutuksesta veloitetaan puolet kauppasummasta.
Buying motives checked 18.10.2026 and basic metrics measured 18.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Delivery time | 22 p × 100.0 % | 22.0 |
| Return period | 18 p × 0.0 % | 0.0 |
| Return costs | 10 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 79,4 | 39.7 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Delivery time NOTEFor made-to-order products, such as outdoor hot tubs, the seller confirms the delivery time only after payment. The figure applies to stock products. | 2–4 working days from payment | novitek.fi checked 18.10.2026 | 22.0 / 22 |
| Return period NOTEFor custom-made outdoor hot tubs, 50% of the purchase price is charged on cancellation or return. | 14 days | novitek.fi checked 18.10.2026 | 0.0 / 18 |
| Return costs | The customer pays the return costs | novitek.fi checked 18.10.2026 | 0.0 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 66,2 | 19.9 |
| Transparency | 30 % × 80,0 | 24.0 |
| Reachability | 20 % × 90,0 | 18.0 |
| AI quality score | 20 % × 85,0 | 17.0 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 31/100 | Technical measurement | 12.4 / 40 |
| Accessibility | 91/100 | Technical measurement | 27.3 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 77/100 | Technical measurement | 11.6 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Hot tub or spa pool price shown without logging in OBSERVATIONTuotesivu aquasolus-vacation-brook: '7 490,00 euroa', hinnat näkyvät kaikilla tuotteilla ilman kirjautumista. | Yes | Website + AI extraction | 25.0 / 25 |
| Delivery cost for a large product and any installation or transport cost stated OBSERVATIONToimitusehdot: 'Voit katsoa toimituskulut valittuasi ostoskorin maksu- ja toimitustavan. Mitoiltaan suuret tuotteet, kuten ulkoporealtaat, toimitetaan Kaukokiidon rahtikuljetuksena ulko- tai alaovelle.' Ostajan opas kuvaa sähköliitännän ja siirron, mutta euromääräinen rahti näkyy vasta korissa. | Partly | Website + AI extraction | 10.0 / 20 |
| Material, volume in litres and number of people on the product page OBSERVATIONTuotesivu: 'Mitat 2 130 x 1 800 x 800 mm, vesitilavuus 1 000 litraa ja 23 suutinta', 'Vacation Brook on malliston kompaktein allas, neljälle hengelle'; hoito-ohjeissa mainitaan akryylipinta. | Yes | Website + AI extraction | 15.0 / 15 |
| Heating method and heating time stated OBSERVATIONUKK: 'Energiankulutus on valmiustilassa keskimäärin noin 6-7 kWh vuorokaudessa', ostajan opas: sähköliitäntä '3 x 16 A'; tarkkaa lämmitysaikaa ei ilmoiteta. | Partly | Website + AI extraction | 5.0 / 10 |
| Frame or product warranty in years stated OBSERVATIONTuotesivulla on Takuu-kenttä ('Solace-takuu') ja UKK:ssa Huolto ja takuu -osio, mutta takuun kesto vuosina ei käy poiminnasta ilmi. | Partly | Website + AI extraction | 5.0 / 10 |
| Right of return for a large made-to-order product and any restriction stated OBSERVATIONDelivery terms: '14-day exchange and return right', 'When cancelling or returning made-to-order products (outdoor hot tubs), Nordic Bubbles Oy charges the customer 50% of the purchase price'. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID (Y-tunnus) or responsible company clearly stated OBSERVATIONToimitusehdot: 'Verkkokaupan tuotteita myy Nordic Bubbles Oy / NOVITEK (y-tunnus 3398715-5)'. | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONYhteystiedot: '+358 2 737 270' sekä useita henkilökohtaisia numeroita. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONYhteystiedot: 'mail@novitek.fi'. | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support OBSERVATIONSivustolla on HubSpot-chatflows-chattyökalu (evästeseloste: 'HubSpot sets this cookie to recognize visitors who chat via the chatflows tool'). | Yes | Website + AI extraction | 15.0 / 15 |
| Opening hours shown OBSERVATIONYhteystiedot: 'Avoinna arkisin klo 9-16'. | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section OBSERVATIONOma usein kysytyt -sivu novitek.fi/ukk kattaa hankinnan, käytön, vedenhoidon ja huollon. | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONNo mobile app. | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 85/100 | AI analysis | 28.9 / 34 |
| Findability of pricing | 84/100 | AI analysis | 27.7 / 33 |
| Content coverage | 86/100 | AI analysis | 28.4 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Right of return for a large made-to-order product and any restriction stated OBSERVATIONDelivery terms: '14-day exchange and return right', 'When cancelling or returning made-to-order products (outdoor hot tubs), Nordic Bubbles Oy charges the customer 50% of the purchase price'. | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Oletko Novitek-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +9.3 points: 61.7 → 71.0.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
