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On the basic metrics alone, the score was 79.6 and the rank 1. The score is now 55.2 and rank 3 (▼ 2 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Fispars on Fispars Oy:n valmistaja- ja verkkokauppa, joka myy kylpytynnyreitä ja ulkosaunoja suoraan valmistajalta. Paljujen hinnat, materiaali ja vesitilavuus näkyvät tuotesivuilla ilman kirjautumista, ja takuu- sekä peruutusehdot on kuvattu omalla sivullaan. Tuotteet toimitetaan valmistajan varastosta Virosta, ja tarkka toimitusaika ja rahti selviävät vasta tilausvahvistuksessa.
Buying motives checked 18.10.2026 and basic metrics measured 18.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Delivery time | 22 p × 70.0 % | 15.4 |
| Return period | 18 p × 0.0 % | 0.0 |
| Return costs | 10 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 79,6 | 39.8 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Delivery time NOTEIn the summer season, delivery times can be considerably longer. Barrel saunas are normally delivered within 14 working days. | 7–14 working days from order | fispars.fi checked 18.10.2026 | 15.4 / 22 |
| Return period | The date of the right of return is not mentioned on the Offer and contract page or in the delivery, warranty and cancellation terms. | fispars.fi, offer and contract · fispars.fi, delivery terms checked 18.10.2026 | 0.0 / 18 |
| Return costs NOTEOnly unused products are accepted for return; special orders have no right of return. | The returner pays the freight to the return address | fispars.fi checked 18.10.2026 | 0.0 / 10 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 84,8 | 25.4 |
| Transparency | 30 % × 85,0 | 25.5 |
| Reachability | 20 % × 60,0 | 12.0 |
| AI quality score | 20 % × 80,7 | 16.1 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 68/100 | Technical measurement | 27.2 / 40 |
| Accessibility | 92/100 | Technical measurement | 27.6 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 100/100 | Technical measurement | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Hot tub or spa pool price shown without logging in OBSERVATIONPaljut-listaus näyttää hinnat: '1 550 euroa', '2 290 euroa', '1 340 euroa'. Tuotesivu kahdeksankulmainen-iso-palju-6-hengelle perushinta '1 470 euroa', varusteltuna '5 930 euroa'. | Yes | Website + AI extraction | 25.0 / 25 |
| Delivery cost for a large product and any installation or transport cost stated OBSERVATIONToimitusehdot: 'Tilaukset lähtevät valmistajan varastosta Virosta suoraan asiakkaan ilmoitettuun osoitteeseen', 'Annamme tarkemman toimitusaika-arvion tilausvahvistuksen yhteydessä'; euromääräinen rahti ei näy tuotesivulla. | Partly | Website + AI extraction | 10.0 / 20 |
| Material, volume in litres and number of people on the product page OBSERVATIONTuotesivu OCTA 1,8 x 1,8: materiaali 'LASIKUITU', vesitilavuus '1200L', tuotenimi kertoo kuusi henkilöä. | Yes | Website + AI extraction | 15.0 / 15 |
| Heating method and heating time stated OBSERVATIONTuotesivulla on kamiinavaihtoehdot (integroitu/uppokamiina), mutta lämmitysaikaa vedelle ei ilmoiteta. | Partly | Website + AI extraction | 5.0 / 10 |
| Frame or product warranty in years stated OBSERVATIONTakuusivu: 'Baltresto myöntää tehdastakuun kahdeksi (2) vuodeksi tuotteille, jotka on ostettu yksityiseen, ei-kaupalliseen käyttöön', kaupalliseen käyttöön 6 kuukautta. | Yes | Website + AI extraction | 10.0 / 10 |
| Right of return for a large made-to-order product and any restriction stated OBSERVATIONItems on the Delivery, warranty and cancellation terms page '8. Return requirements' and '10. Cancellation and right of withdrawal' describe the return and cancellation terms. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID (Y-tunnus) or responsible company clearly stated OBSERVATIONContact page: 'Business ID: 2573514-2'. | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONYhteystiedot: 'Puh. 0406313227'. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONYhteystiedot: 'Sähköposti: info@fispars.fi'. | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support OBSERVATIONNo chat support was visible on the website. | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATIONYhteystiedot-sivulla ei ilmoiteta aukioloaikoja. | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONOma usein kysytyt -sivu fispars.fi/usein-kysyttya. | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONNo mobile app. | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 80/100 | AI analysis | 27.2 / 34 |
| Findability of pricing | 82/100 | AI analysis | 27.1 / 33 |
| Content coverage | 80/100 | AI analysis | 26.4 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Right of return for a large made-to-order product and any restriction stated OBSERVATIONItems on the Delivery, warranty and cancellation terms page '8. Return requirements' and '10. Cancellation and right of withdrawal' describe the return and cancellation terms. | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Are you a customer of the Fispars service? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +27.2 points: 55.2 → 82.4, rank 3 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.