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On the basic metrics alone, the score was 75.1 and the rank 3. The score is now 73.5 and rank 3 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Hetzner Cloud on saksalainen pilvipalvelinpalvelu, joka tunnetaan edullisesta hinnasta ja poikkeuksellisen suurista liikennerajoista (20 TB/kk). Datakeskuksia on Saksassa ja Helsingissä, ja palvelu on GDPR-yhteensopiva. Käytettävyystakuu on 99,9 % ja tuki 24/7 sähköpostitse, joskin tarkat kuukausihinnat näkyvät vasta hinnoittelutyökalussa.
Buying motives checked 13.10.2026 and basic metrics measured 20.8.2026 from public sources. Same formula for everyone, read the full methodology.
| Server location | 20 p × 100.0 % | 20.0 |
| Usability guarantee | 12 p × 90.9 % | 10.9 |
| Transfer transport | 10 p × 50.0 % | 5.0 |
| Price is shown before purchase | 8 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 75,1 | 37.5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Server location | Own data centre in Helsinki | hetzner.com checked 13.10.2026 | 20.0 / 20 |
| Usability guarantee | 99.9% monthly availability | hetzner.com checked 13.10.2026 | 10.9 / 12 |
| Transfer transport | Traffic quota included, additional traffic is invoiced | hetzner.com checked 13.10.2026 | 5.0 / 10 |
| Price is shown before purchase | The cloud page text has no prices, only a price calculator. Checked the cloud page and the service level terms. | hetzner.com, Cloud · hetzner.com, SLA checked 13.10.2026 | 0.0 / 8 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 67,9 | 20.4 |
| Transparency | 30 % × 100,0 | 30.0 |
| Reachability | 20 % × 45,0 | 9.0 |
| AI quality score | 20 % × 78,7 | 15.7 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 37/100 | Technical measurement | 14.8 / 40 |
| Accessibility | 83/100 | Technical measurement | 24.9 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 96/100 | Technical measurement | 14.4 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Monthly or hourly price of the server publicly displayed without logging in OBSERVATIONCloud-sivu esittää palvelinmallit ja niiden kuukausihinnan katon julkisessa hinnoittelutyökalussa ilman kirjautumista; laskutus-FAQ vahvistaa kuukausihintakaton mallin. | Yes | Website + AI extraction | 20.0 / 20 |
| CPU, memory, disk and traffic itemised in the price and scaling is clear OBSERVATIONJokaiselle mallille (esim. CX22) eritelty vCPU, RAM ja NVMe-levy erikseen. | Yes | Website + AI extraction | 15.0 / 15 |
| Data centre locations (EU or Finland) clearly stated OBSERVATIONCloud-sivu: 'data center parks in Falkenstein, Nuremberg, and Helsinki' sekä Hillsboro ja Ashburn (USA) ja Singapore. | Yes | Website + AI extraction | 20.0 / 20 |
| Monthly traffic limit and excess charges stated OBSERVATIONLaskutus-FAQ: palvelimessa 20 TB sisältyvää liikennettä, ylimenevä laskutetaan 100 MB:n erissä. | Yes | Website + AI extraction | 15.0 / 15 |
| Service level promise or availability guarantee shown OBSERVATIONCloud-sivu: '99.9% uptime and 24/7 support', hyvitykset määritelty häiriötilanteessa. | Yes | Website + AI extraction | 10.0 / 10 |
| Support availability and channels stated OBSERVATIONCloud-sivu: '24/7 support by email ensures rapid assistance at any time'. | Yes | Website + AI extraction | 10.0 / 10 |
| Operating company or owner stated on the website OBSERVATIONSivun mukaan palvelun tarjoaa Hetzner Online GmbH, Saksa. | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | No | Website + AI extraction | 0.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 80/100 | AI analysis | 27.2 / 34 |
| Findability of pricing | 72/100 | AI analysis | 23.8 / 33 |
| Content coverage | 84/100 | AI analysis | 27.7 / 33 |
Oletko Hetzner-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +19.4 points: 73.5 → 92.9, rank 3 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
