Home › Debt collection agencies › Riverty
On the basic metrics alone, the score was 57.2 and the rank 6. The score is now 38.6 and rank 6 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Riverty (entinen Gothia) tarjoaa perintä- ja saatavienhallintapalveluja, mutta sen suomenkieliset sivut on suunnattu ensisijaisesti velkojalle. Velallinen tavoittaa asiakaspalvelun puhelimitse, sähköpostitse ja chatissa ja voi hoitaa asian Back in Flow -palvelussa, mutta perintäkuluja, perinnän vaiheita tai velallisen oikeuksia ei kerrota sivuilla. Tämä on vertailun heikoin velallisen läpinäkyvyydessä.
Buying motives checked 16.10.2026 and basic metrics measured 18.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Collection costs are disclosed | 18 p × 0.0 % | 0.0 |
| Payment arrangements online | 14 p × 50.0 % | 7.0 |
| Client's price is disclosed | 12 p × 0.0 % | 0.0 |
| Customer service opening hours | 6 p × 50.0 % | 3.0 |
| Basic metrics | 50 % × 57,2 | 28.6 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Collection costs are disclosed | Euro amounts of collection costs were not found on the front page, the Back in Flow page, the customer service page or the collection product page. | riverty.com/fi-fi checked 16.10.2026 | 0.0 / 18 |
| Payment arrangements online | The online service offers due date postponement and a payment plan proposal | riverty.com checked 16.10.2026 | 7.0 / 14 |
| Client's price is disclosed | The price of the debt collection service for the client was not found on the front page, the collection product page or the customer service page. | riverty.com/fi-fi checked 16.10.2026 | 0.0 / 12 |
| Customer service opening hours | Personal customers Mon–Fri 8–17 | riverty.com checked 16.10.2026 | 3.0 / 6 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 87,6 | 26.3 |
| Transparency | 30 % × 17,5 | 5.2 |
| Reachability | 20 % × 75,0 | 15.0 |
| AI quality score | 20 % × 53,4 | 10.7 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 85/100 | Technical measurement | 34.0 / 40 |
| Accessibility | 92/100 | Technical measurement | 27.6 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 81/100 | Technical measurement | 12.2 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Collection costs and statutory maximum amounts stated to the debtor OBSERVATIONperintäkulujen määriä tai lakisääteisiä enimmäismääriä ei mainita luetuilla sivuilla. | No | Website + AI extraction | 0.0 / 25 |
| Stages of debt collection and legal collection described OBSERVATIONperinnän vaiheita ei kuvata asiakaspalvelusivulla; perinnän tuotesivu on velkojalle suunnattu tuote-esittely. | No | Website + AI extraction | 0.0 / 20 |
| Payment plan or extra payment time for the debtor stated OBSERVATION'ehdottaa maksusuunnitelmaa' Back in Flow -palvelussa, ilman tarkempia ehtoja. | Partly | Website + AI extraction | 7.5 / 15 |
| Debtor's right to dispute the invoice and the possibility to appeal stated OBSERVATIONvelallisen riitautusoikeutta tai kuluttaja-asiamiestä ei mainita. | No | Website + AI extraction | 0.0 / 15 |
| Debtor's own online service for handling the matter shown OBSERVATION'Riverty Back in Flow: Perinnän asiakaspalvelu', jossa velallinen voi tarkistaa laskun tilan ja keskustella chatissa. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONY-tunnusta 1730113-3 ei näytetä luetuilla sivuilla. | No | Website + AI extraction | 0.0 / 10 |
| Debt collection licence or registration stated | No | Website + AI extraction | 0.0 / 5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONHenkilöasiakkaille '02 279 2000'. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONAsiakaspalvelusivulla ilmoitetaan sähköpostiosoitteet. | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support OBSERVATION'keskustella asiakaspalvelijoidemme kanssa chatissa' Back in Flow -palvelussa. | Yes | Website + AI extraction | 15.0 / 15 |
| Opening hours shown OBSERVATION'ma-to klo 8-17 ja pe klo 9-17'. | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 60/100 | AI analysis | 20.4 / 34 |
| Findability of pricing | 45/100 | AI analysis | 14.8 / 33 |
| Content coverage | 55/100 | AI analysis | 18.1 / 33 |
Are you a customer of the Riverty service? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +50.4 points: 38.6 → 89.0, rank 6 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
