Home › Debt collection agencies › Visma Amili
On the basic metrics alone, the score was 73.3 and the rank 5. The score is now 84.7 and rank 1 (▲ 4 places). The difference comes from buying motives: they measure what the buyer asks before deciding.
Visma Amili on Visma-konsernin pk-yritysten perintäpalvelu, ja sen sivusto on suunnattu ensisijaisesti velkojalle. Velalliselle suunnattu tieto löytyy tietopankista, joka erittelee perintäkulut ja perinnän vaiheet, tarjoaa maksusuunnitelman maksuhelposti.fi-palvelussa ja näyttää Y-tunnuksen. Velallisen valitustietä ei avata, ja tieto on hajallaan.
Buying motives checked 16.10.2026 and basic metrics measured 18.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Collection costs are disclosed | 18 p × 100.0 % | 18.0 |
| Payment arrangements online | 14 p × 100.0 % | 14.0 |
| Client's price is disclosed | 12 p × 100.0 % | 12.0 |
| Customer service opening hours | 6 p × 66.7 % | 4.0 |
| Basic metrics | 50 % × 73,3 | 36.6 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Collection costs are disclosed | Payment demand fees 14, 24 or 50 € depending on the principal | amili.fi checked 16.10.2026 | 18.0 / 18 |
| Payment arrangements online | Payment term or payment plan at Maksuhelposti.fi | amili.fi checked 16.10.2026 | 14.0 / 14 |
| Client's price is disclosed | Fee 30% of late payment interest, no monthly fees | amili.fi checked 16.10.2026 | 12.0 / 12 |
| Customer service opening hours | Customer service on weekdays 8–18 | amili.fi checked 16.10.2026 | 4.0 / 6 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 64,7 | 19.4 |
| Transparency | 30 % × 87,5 | 26.2 |
| Reachability | 20 % × 60,0 | 12.0 |
| AI quality score | 20 % × 78,0 | 15.6 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 35/100 | Technical measurement | 14.0 / 40 |
| Accessibility | 94/100 | Technical measurement | 28.2 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 50/100 | Technical measurement | 7.5 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Collection costs and statutory maximum amounts stated to the debtor OBSERVATIONPerintä-tietopankki: 'pääoma alle 100 euroa -> perintäkulu 14 euroa' ... 'pääoma yli 10 000 euroa -> perintäkulu 110 euroa'. | Yes | Website + AI extraction | 25.0 / 25 |
| Stages of debt collection and legal collection described OBSERVATIONVaiheet kuvataan: maksumuistutus, maksuvaatimus, oikeudellinen perintä ja ulosotto. | Yes | Website + AI extraction | 20.0 / 20 |
| Payment plan or extra payment time for the debtor stated OBSERVATION'sopia maksuajasta tai maksusuunnitelmasta verkkopalvelussamme maksuhelposti.fi'. | Yes | Website + AI extraction | 15.0 / 15 |
| Debtor's right to dispute the invoice and the possibility to appeal stated OBSERVATION'asiakkaan mahdollisuus esittää huomautuksia saatavan määrästä ja perusteesta'. HAVAINTO: kuluttaja-asiamiestä ei mainita. | Partly | Website + AI extraction | 7.5 / 15 |
| Debtor's own online service for handling the matter shown OBSERVATIONVelallisen asiointi maksuhelposti.fi-palvelussa. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONYhteystiedot: 'Y-tunnus: 0922741-2' (Visma Amili Oy). | Yes | Website + AI extraction | 10.0 / 10 |
| Debt collection licence or registration stated | No | Website + AI extraction | 0.0 / 5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONVelallisen palvelunumero '02 4808 8000', arkisin klo 8-18. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | No | Website + AI extraction | 0.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATION'weekdays at 8-18'. | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section OBSERVATION'Usein kysytyt kysymykset perinnästä' -osio tietopankissa. | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 78/100 | AI analysis | 26.5 / 34 |
| Findability of pricing | 80/100 | AI analysis | 26.4 / 33 |
| Content coverage | 76/100 | AI analysis | 25.1 / 33 |
Oletko Visma Amili -palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +12.4 points: 84.7 → 97.1, and your lead over number two grows 7.9 → 20.3.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
