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On the basic metrics alone, the score was 67.7 and the rank 4. The score is now 59.6 and rank 3 (▲ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Flightright GmbH (Berlin, HRB 249849) on saksalainen lentokorvauspalvelu, joka erottuu etusivullaan läpinäkyvimmällä hinnoittelulla: palkkio 20-30 % (sis. alv, lisäksi mahdollinen 14 %:n asianajajalisä) ja tieto siitä, että yhtiö maksaa tuomioistuinkulut itse. Imprint-sivu tarjoaa täydelliset yritystiedot. Heikkouksia ovat suomenkielen puuttuminen, yhteydenoton rajoittuminen sähköpostiin ja aukioloaikojen puuttuminen.
Buying motives checked 16.10.2026 and basic metrics measured 7.9.2026 from public sources. The same formula for everyone, read the full methodology.
| Service fee | 28 p × 60,0 % | 16.8 |
| Additional court fee | 14 p × 6,7 % | 0.9 |
| Service in Finnish | 8 p × 100.0 % | 8.0 |
| Basic metrics | 50 % × 67,7 | 33.9 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Service fee NOTEVAT is added on top of the fee. The upper limit of 30% is used in scoring. | 20–30% + VAT, upper limit in scoring | flightright.com checked 16.10.2026 | 16.8 / 28 |
| Additional court fee | Surcharge 14%, only on success | flightright.com checked 16.10.2026 | 0.9 / 14 |
| Service in Finnish | The contract can be made in Finnish | flightright.com checked 16.10.2026 | 8.0 / 8 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 64,0 | 19.2 |
| Transparency | 30 % × 85,0 | 25.5 |
| Reachability | 20 % × 30,0 | 6.0 |
| AI quality score | 20 % × 85,0 | 17.0 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 28/100 | Technical measurement | 11.2 / 40 |
| Accessibility | 97/100 | Technical measurement | 29.1 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 58/100 | Technical measurement | 8.7 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Fee-% of the compensation won clearly displayed on the website without logging in or making contact OBSERVATIONflightright.com etusivu: 'commission (usually 20-30% [plus 14% solicitor's surcharge, if applicable] plus VAT)', prosenttihaarukka ja lisämaksun ehdollisuus esillä etusivulla | Yes | Website + AI extraction | 30.0 / 30 |
| No-upfront-fee model (no costs unless you win) clearly stated OBSERVATIONflightright.com etusivu: 'we only charge our commission if successful', ennakkomaksuton malli yksiselitteisesti | Yes | Website + AI extraction | 20.0 / 20 |
| Policy on litigation or additional collection costs stated: whether they are included in the base fee or charged on top OBSERVATIONflightright.com etusivu: '14% solicitor's surcharge, if applicable' ja 'we bear all court costs', selkeä jako: tuomioistuinkulut yhtiölle, asianajajalisä (14 %) asiakkaalle mahdollisissa tilanteissa | Yes | Website + AI extraction | 20.0 / 20 |
| Finnish-language website or customer service OBSERVATIONflightright.com kielivaihtoehdot: EN, IT, UK, FR, SE, DE, AT, ES, suomi ei saatavilla | No | Website + AI extraction | 0.0 / 15 |
| Contract terms or terms of use publicly available without logging in OBSERVATIONflightright.com footer: 'Terms and Conditions' -linkki, käyttöehdot saatavilla ilman kirjautumista | Yes | Website + AI extraction | 10.0 / 10 |
| Operating company shown on the website (footer, privacy policy or terms of use) OBSERVATIONflightright.com/imprint: 'Flightright GmbH, Revaler Strasse 28, 10245 Berlin, HRB 249849 B, Amtsgericht Charlottenburg, Managing Director: Dr. Jan-Frederik Arnold', täydelliset yritystiedot | Yes | Website + AI extraction | 5.0 / 5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONflightright.com/imprint: faksinumero on ainut numero, tavallista puhelinta ei | No | Website + AI extraction | 0.0 / 30 |
| Email shown OBSERVATIONflightright.com/imprint: 'service@flightright.de', sähköposti esillä | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support OBSERVATIONflightright.com-sivustolla ei havaita chat-widgettiä | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATIONopening hours are not mentioned on the website | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONflightright.com navigaatio: 'FAQ' -linkki, usein kysytyt kysymykset saatavilla | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONmobiilisovellusta ei mainita flightright.com-sivustolla | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 85/100 | AI analysis | 28.9 / 34 |
| Findability of pricing | 88/100 | AI analysis | 29.0 / 33 |
| Content coverage | 82/100 | AI analysis | 27.1 / 33 |
Oletko Flightright-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +15.2 points: 59.6 → 74.8, rank 3 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
