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On the basic metrics alone, the score was 85.3 and the rank 1. The score is now 64.5 and rank 1 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Santalahti Resort (Santalahti Resort Oy) on Kotkan Mussalossa meren rannalla toimiva lomakeskus, jossa on leirintäalue, mökkejä ja huviloita. Se julkaisee leirintämaksut euromääräisenä sekä kesä- että talvikaudelle, kertoo kaudet ja varustelun selkeästi ja näyttää Y-tunnuksen sekä varausehdot. Leirintäpaikat ovat varattavissa nettivaraamossa.
Buying motives checked 17.10.2026 and basic metrics measured 24.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Caravan pitch nightly rate | 26 p × 22,5 % | 5.8 |
| Pet fee at the cottage | 8 p × 100.0 % | 8.0 |
| Membership card discount | 8 p × 100.0 % | 8.0 |
| Free cancellation | 8 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 85,3 | 42.6 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Caravan pitch nightly rate NOTEBasic fee 24 €, adult over 14 y. 7.50 € for two, electricity 6.50 €. Prices without a membership card. | 45.50 € per day for two adults with electricity | santalahti.fi checked 17.10.2026 | 5.8 / 26 |
| Pet fee at the cottage | No pet fee | santalahti.fi checked 17.10.2026 | 8.0 / 8 |
| Membership card discount NOTEThe discount is the difference in the base fee with and without the card. | €3 discount (base fee €24 → €21) | santalahti.fi checked 17.10.2026 | 8.0 / 8 |
| Free cancellation NOTEPayable on arrival for 1–6 night bookings, the limit is 7 days. Online the booking is paid immediately, so the value used is the more cautious 28. A 30 € handling fee is deducted from the refund. | Free more than 28 days before the start (prepaid bookings) | santalahti.fi checked 17.10.2026 | 0.0 / 8 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 83,7 | 25.1 |
| Transparency | 30 % × 100,0 | 30.0 |
| Reachability | 20 % × 60,0 | 12.0 |
| AI quality score | 20 % × 88,7 | 17.7 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 75/100 | Technical measurement | 30.0 / 40 |
| Accessibility | 83/100 | Technical measurement | 24.9 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 92/100 | Technical measurement | 13.8 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Accommodation and pitch prices publicly displayed (caravan, tent, cabin) OBSERVATION'Perusmaksu 24 € / vrk (SF-Caravan 21 €), henkilömaksu 7,50 € / vrk (0-14 v. 4,50 €), sähkö 6,50 € / vrk'; talvi '44 € / vrk sisältää sähkön', '450 € / kk sisältää sähkön'. | Yes | Website + AI extraction | 25.0 / 25 |
| Cabin levels and equipment described OBSERVATIONMajoitusvalikoima: glamping-puumajoitus, leirintämökit, lomamökit, Santa Glass Villas, Santa Suites sekä sauna- ja spa-villat. | Yes | Website + AI extraction | 15.0 / 15 |
| Opening season and seasonal or peak-season prices stated OBSERVATIONKesäkausi 30.4.-26.9.2026 ja talvikausi 27.9.2026-29.4.2027 eri hinnoin. | Yes | Website + AI extraction | 15.0 / 15 |
| Area facilities and services stated (toilet, shower, sauna, beach) OBSERVATIONwc- ja suihkutilat, ravintola (Bistro), uimaranta, leikkipaikka, minigolf, TV-huone ja pesula; yleinen sauna asiakkaiden käytössä. | Yes | Website + AI extraction | 15.0 / 15 |
| Online booking works without calling OBSERVATION'Leirintäpaikat on varattavissa nettivaraamossa.' | Yes | Website + AI extraction | 10.0 / 10 |
| Booking and cancellation terms displayed OBSERVATION'Booking terms and instructions' linked on the Contact information page. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID (Y-tunnus) shown OBSERVATION'Y-tunnus: 0961304-9', 'ALV numero: FI09613049' yhteystiedot-sivulla. | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATION+358 5 260 5055 esillä. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown OBSERVATIONinfo@santalahti.fi esillä. | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown OBSERVATIONVastaanoton yhteystiedot ja aukiolot esillä. | Yes | Website + AI extraction | 15.0 / 15 |
| FAQ section OBSERVATIONNo separate FAQ section was found. | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 88/100 | AI analysis | 29.9 / 34 |
| Findability of pricing | 90/100 | AI analysis | 29.7 / 33 |
| Content coverage | 88/100 | AI analysis | 29.0 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Booking and cancellation terms displayed OBSERVATION'Booking terms and instructions' linked on the Contact information page. | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Oletko Santalahti Resort -palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +6.4 points: 64.5 → 70.9, and your lead over number two grows 3.1 → 9.5.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.