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Santalahti Resort

👑 Rank 1 · Campsites · Checked 17.10.2026 · Suomen Paras 2026

Websitesantalahti.fi
OwnerSantalahti Resort Oy (Business ID 0961304-9), a holiday resort on the seashore in Mussalo, Kotka, with a camping area, cottages and villas. Business ID shown on the contact information page.
Business ID0961304-9
Registered in Finland (PRH)1994
Seat price from · measured 24.8.202624 €/vrk
Cabin fromNot stated
Electricity · measured 24.8.2026Kesällä 6,50 €/vrk, talvikaudella sisältyy hintaan
Opening seasonKesä 30.4.-26.9., talvi 27.9.-29.4.
LCP (mobile)3.7 s
Basic metrics85.3, rank 1
64.5SCORE
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On the basic metrics alone, the score was 85.3 and the rank 1. The score is now 64.5 and rank 1 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.

AI SUMMARY · AI ALGORITHM · 24 August 2026

Santalahti Resort (Santalahti Resort Oy) on Kotkan Mussalossa meren rannalla toimiva lomakeskus, jossa on leirintäalue, mökkejä ja huviloita. Se julkaisee leirintämaksut euromääräisenä sekä kesä- että talvikaudelle, kertoo kaudet ja varustelun selkeästi ja näyttää Y-tunnuksen sekä varausehdot. Leirintäpaikat ovat varattavissa nettivaraamossa.

Strengths

  • Camping fees published in euros: summer season basic fee 24 €/night (21 € with an SF-Caravan card), per-person fee 7.50 € (ages 0-14 4.50 €), electricity 6.50 €; winter season 44 €/night includes electricity
  • Kaudet ja niiden hinnoittelu kerrottu selkeästi (kesä 30.4.-26.9., talvi 27.9.-29.4.) sekä laaja majoitusvalikoima leirintämökeistä lasihuviloihin
  • Y-tunnus (0961304-9) ja varausehdot esillä, leirintäpaikat varattavissa nettivaraamossa

Areas to improve

  • Varsinaisia usein kysyttyä -kysymyksiä ei ole koottu omaksi osioksi
  • Leirintämökkien tarkkoja vuorokausihintoja ei näy leirintäsivulla (majoitusvalikoima omilla alasivuillaan)
  • Chat support is not mentioned

How the score is calculated

Buying motives checked 17.10.2026 and basic metrics measured 24.8.2026 from public sources. The same formula for everyone, read the full methodology.

Total score · weighted total

64.5 / 100
Caravan pitch nightly rate26 p × 22,5 %5.8
Pet fee at the cottage8 p × 100.0 %8.0
Membership card discount8 p × 100.0 %8.0
Free cancellation8 p × 0.0 %0.0
Basic metrics50 % × 85,342.6

Buying motives · weight 50 p

21,9 / 50
MetricMeasured valueSourcePoints
Caravan pitch nightly rate
NOTEBasic fee 24 €, adult over 14 y. 7.50 € for two, electricity 6.50 €. Prices without a membership card.
45.50 € per day for two adults with electricitysantalahti.fi
checked 17.10.2026
5.8 / 26
Pet fee at the cottageNo pet feesantalahti.fi
checked 17.10.2026
8.0 / 8
Membership card discount
NOTEThe discount is the difference in the base fee with and without the card.
€3 discount (base fee €24 → €21)santalahti.fi
checked 17.10.2026
8.0 / 8
Free cancellation
NOTEPayable on arrival for 1–6 night bookings, the limit is 7 days. Online the booking is paid immediately, so the value used is the more cautious 28. A 30 € handling fee is deducted from the refund.
Free more than 28 days before the start (prepaid bookings)santalahti.fi
checked 17.10.2026
0.0 / 8

If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.

Basic metrics · weighted sum, 50% of total points

85.3 / 100
Digital quality30 % × 83,725.1
Transparency30 % × 100,030.0
Reachability20 % × 60,012.0
AI quality score20 % × 88,717.7
Commitment indexmax +1.0+0,5

Digital quality · weight 30%

83.7 / 100
MetricMeasured valueSourcePoints
Performance (mobile)75/100Technical measurement30.0 / 40
Accessibility83/100Technical measurement24.9 / 30
Findability (SEO)100/100Technical measurement15.0 / 15
Technical practices92/100Technical measurement13.8 / 15

Transparency · weight 30%

100.0 / 100
MetricMeasured valueSourcePoints
Accommodation and pitch prices publicly displayed (caravan, tent, cabin)
OBSERVATION'Perusmaksu 24 € / vrk (SF-Caravan 21 €), henkilömaksu 7,50 € / vrk (0-14 v. 4,50 €), sähkö 6,50 € / vrk'; talvi '44 € / vrk sisältää sähkön', '450 € / kk sisältää sähkön'.
YesWebsite + AI extraction25.0 / 25
Cabin levels and equipment described
OBSERVATIONMajoitusvalikoima: glamping-puumajoitus, leirintämökit, lomamökit, Santa Glass Villas, Santa Suites sekä sauna- ja spa-villat.
YesWebsite + AI extraction15.0 / 15
Opening season and seasonal or peak-season prices stated
OBSERVATIONKesäkausi 30.4.-26.9.2026 ja talvikausi 27.9.2026-29.4.2027 eri hinnoin.
YesWebsite + AI extraction15.0 / 15
Area facilities and services stated (toilet, shower, sauna, beach)
OBSERVATIONwc- ja suihkutilat, ravintola (Bistro), uimaranta, leikkipaikka, minigolf, TV-huone ja pesula; yleinen sauna asiakkaiden käytössä.
YesWebsite + AI extraction15.0 / 15
Online booking works without calling
OBSERVATION'Leirintäpaikat on varattavissa nettivaraamossa.'
YesWebsite + AI extraction10.0 / 10
Booking and cancellation terms displayed
OBSERVATION'Booking terms and instructions' linked on the Contact information page.
YesWebsite + AI extraction10.0 / 10
Business ID (Y-tunnus) shown
OBSERVATION'Y-tunnus: 0961304-9', 'ALV numero: FI09613049' yhteystiedot-sivulla.
YesWebsite + AI extraction10.0 / 10

Reachability · weight 20%

60.0 / 100
MetricMeasured valueSourcePoints
Phone number shown
OBSERVATION+358 5 260 5055 esillä.
YesWebsite + AI extraction30.0 / 30
Email shown
OBSERVATIONinfo@santalahti.fi esillä.
YesWebsite + AI extraction15.0 / 15
Chat supportNoWebsite + AI extraction0.0 / 15
Opening hours shown
OBSERVATIONVastaanoton yhteystiedot ja aukiolot esillä.
YesWebsite + AI extraction15.0 / 15
FAQ section
OBSERVATIONNo separate FAQ section was found.
NoWebsite + AI extraction0.0 / 15
Mobile appNoWebsite + AI extraction0.0 / 10

AI quality score · weight 20%

88.7 / 100
MetricMeasured valueSourcePoints
Clarity of information88/100AI analysis29.9 / 34
Findability of pricing90/100AI analysis29.7 / 33
Content coverage88/100AI analysis29.0 / 33

Commitment index (bonus)

+0.5 pts
MetricStatusBonus
Booking and cancellation terms displayed
OBSERVATION'Booking terms and instructions' linked on the Contact information page.
Shown+0,5

Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →

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Oletko Santalahti Resort -palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.

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Is this your company?

The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.

With website and information fixes you gain at most +6.4 points: 64.5 → 70.9, and your lead over number two grows 3.1 → 9.5.

See the free pre-analysis The analysis does not change the score. Only improving the metrics does.

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