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On the basic metrics alone, the score was 49.8 and the rank 4. The score is now 36.8 and rank 4 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Elisan konesalipalvelut kattavat kolme nimettyä datakeskusta pääkaupunkiseudulla ja Raisiossa. Elisa kertoo datakeskusten sijainnit, uusiutuvan energian käytön ja hukkalämmön hyödyntämisen sekä fyysisen turvallisuuden selkeästi, mutta saatavuuslupaus, sertifioinnit ja hinnoittelu jäävät kertomatta.
Buying motives checked on 17.10.2026 and basic metrics measured on 20.8.2026 from public sources. Same formula for everyone, read the full methodology.
| Data centre ISO 27001 | 18 p × 0.0 % | 0.0 |
| Price is shown before the quote | 12 p × 0.0 % | 0.0 |
| Usability promise | 8 p × 74,1 % | 5.9 |
| Access to own devices | 6 p × 0.0 % | 0.0 |
| Waste heat put to use | 6 p × 100.0 % | 6.0 |
| Basic metrics | 50 % × 49,8 | 24.9 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Data centre ISO 27001 | An ISO 27001 certificate is not mentioned on the data centre services page or the Tapiola Center page. | elisa.fi, data centre services · elisa.fi, Tapiola Center checked 17.10.2026 | 0.0 / 18 |
| Price is shown before the quote NOTEThe operator services menu has an additional services price list link, which was not found in the sitemap and was not read. | The price is not published; the page tells visitors to get in touch | elisa.fi checked 17.10.2026 | 0.0 / 12 |
| Usability promise NOTEThe figure applies to Tapiola Data Center. | Availability 99.741% per year (Tapiola Center, tier 2) | elisa.fi checked 17.10.2026 | 5.9 / 8 |
| Access to own devices | The terms of the visits are not stated on the data centre services page or the Tapiola Center page. | elisa.fi, data centre services · elisa.fi, Tapiola Center checked 17.10.2026 | 0.0 / 6 |
| Waste heat put to use | Waste heat from the Tapiola data centre heats households in the surrounding area | elisa.fi checked 17.10.2026 | 6.0 / 6 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 72,6 | 21.8 |
| Transparency | 30 % × 49,0 | 14.7 |
| Reachability | 20 % × 15,0 | 3.0 |
| AI quality score | 20 % × 51,6 | 10.3 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 33/100 | Technical measurement | 13.2 / 40 |
| Accessibility | 100/100 | Technical measurement | 30.0 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 96/100 | Technical measurement | 14.4 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Location of data centres in Finland (town or address) stated OBSERVATION'Tapiola Data Center, Espoo', 'Säterinportti Data Center, Espoo' ja 'Raisio Data Center'. | Yes | Website + AI extraction | 18.0 / 18 |
| Availability promise (SLA or uptime %) or fault tolerance level (Tier/TIA-942) stated OBSERVATIONSLA:ta, käytettävyysprosenttia tai Tier-tasoa ei mainita. | No | Website + AI extraction | 0.0 / 20 |
| Energy efficiency stated: PUE figure, renewable energy or waste heat utilisation OBSERVATION'Tapiolan konesalissa käytetään uusiutuvaa energiaa'; 'konesalin tuottama hukkalämpö käytetään lähialueiden kotitalouksien lämmitykseen'. | Yes | Website + AI extraction | 15.0 / 15 |
| Certifications (ISO/IEC 27001, ISO 14001, Katakri etc.) displayed by name OBSERVATIONsertifiointeja ei mainita nimeltä palvelusivulla. | No | Website + AI extraction | 0.0 / 15 |
| Pricing, starting price or pricing model stated without a request for quotation OBSERVATIONpricing is not presented. | No | Website + AI extraction | 0.0 / 10 |
| Physical security and access control described (CCTV, access management) OBSERVATION'Ympärivuorokautinen (24/7) vartiointi ja tallentava kameravalvonta'. | Yes | Website + AI extraction | 10.0 / 10 |
| Business ID or responsible company clearly displayed OBSERVATIONvastuullinen yhtiö selvästi Elisa, mutta Y-tunnusta ei näytetä palvelusivulla. | Partly | Website + AI extraction | 6.0 / 12 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | No | Website + AI extraction | 0.0 / 30 |
| Email shown OBSERVATIONNimetyt myyntikontaktit: ari.kutvonen@elisa.fi, thomas.larson@elisa.fi. | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 78/100 | AI analysis | 26.5 / 34 |
| Findability of pricing | 6/100 | AI analysis | 2.0 / 33 |
| Content coverage | 70/100 | AI analysis | 23.1 / 33 |
Are you an Elisa customer? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +60.1 points: 36.8 → 96.9, rank 4 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
