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On the basic metrics alone, the score was 64.5 and the rank 3. The score is now 63.5 and rank 2 (▲ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Puustelli on vertailun sisältörikkain: materiaaleista, valmistuksesta, laadusta, vastuullisuudesta ja tilausprosessista kerrotaan poikkeuksellisen laajasti, ja operoiva Puustelli Group Oy sekä perheomistus on esillä. Läpinäkyvyyttä laskee se, ettei hintaa näytetä mitenkään ennen suunnittelutapaamista eikä kalustetakuun pituus käy sivulta suoraan ilmi vaan vasta tuotekohtaisesta takuukortista.
Buying motives checked 15.10.2026 and basic metrics measured 25.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Warranty for moving parts | 24 p × 100.0 % | 24.0 |
| Actual annual percentage rate of financing | 14 p × 0.0 % | 0.0 |
| Price shown before the designer | 12 p × 60.0 % | 7.2 |
| Basic metrics | 50 % × 64,5 | 32.2 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Warranty for moving parts NOTEThe page says “up to 30 years”: the warranty varies by product. | Up to 30 years for mechanisms | puustelli.fi checked 15.10.2026 | 24.0 / 24 |
| Actual annual percentage rate of financing | No financing page or actual annual interest rate was found on Puustelli's pages (sitemap searched with the words rahoitus and osamaksu). | puustelli.fi, furniture delivery and warranty · puustelli.fi, kitchen price checked 15.10.2026 | 0.0 / 14 |
| Price shown before the designer NOTENo price calculator was found. | The page has furniture prices for example kitchens | puustelli.fi checked 15.10.2026 | 7.2 / 12 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 70,8 | 21.2 |
| Transparency | 30 % × 57,0 | 17.1 |
| Reachability | 20 % × 60,0 | 12.0 |
| AI quality score | 20 % × 70,8 | 14.2 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 41/100 | Technical measurement | 16.4 / 40 |
| Accessibility | 93/100 | Technical measurement | 27.9 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 77/100 | Technical measurement | 11.6 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Kitchen price examples, price list or price calculator publicly displayed (not just a quote request) OBSERVATIONsivustolla ei ole hintaesimerkkejä eikä hintalaskuria; toiminta ohjautuu suunnitteluajan varaukseen ('Varaa suunnitteluaika') | No | Website + AI extraction | 0.0 / 24 |
| Furniture warranty (in years) stated on the website OBSERVATION'Kortissa on kerrottu tarkemmin tuotteiden takuuajoista'; kodinkoneille valmistajat antavat tyypillisesti 2 vuotta; kalustetakuun vuosimäärää ei ilmoiteta itse sivulla | Partly | Website + AI extraction | 8.0 / 16 |
| Materials and product information displayed (frame, surfaces, domestic origin, eco-friendliness, M1) OBSERVATIONOsiot 'Puustelli-kalusteiden valmistus', 'Laatu', 'Vastuulliset tuotteet', 'Puhdas sisäilma', 'Kestävät keittiöt' | Yes | Website + AI extraction | 12.0 / 12 |
| Delivery time or delivery process stated OBSERVATION'Kalusteiden toimitus' -sivu kuvaa toimitusprosessin; HAVAINTO: toimitusaikaa viikkoina ei ilmoiteta | Partly | Website + AI extraction | 5.0 / 10 |
| Design service described and its being free of charge stated OBSERVATION'Varaa suunnitteluaika'; 'Puustelli-mitoitus'; suunnittelu, tilaaminen ja toimitus -UKK | Yes | Website + AI extraction | 10.0 / 10 |
| Shops or resellers listed with addresses OBSERVATIONMyymälä- ja toimistoverkosto listattu ('toimistot paikkakunnittain') | Yes | Website + AI extraction | 8.0 / 8 |
| Installation service and its terms stated OBSERVATIONProjektimyynnin asennus- ja yhteystiedot sekä toimitus-/asennussisältö kuvattu | Yes | Website + AI extraction | 8.0 / 8 |
| Financing option displayed OBSERVATIONrahoitusta ei nosteta esiin luetuilla sivuilla | No | Website + AI extraction | 0.0 / 6 |
| Business ID or operating company displayed on the website OBSERVATIONKonsernitieto-sivu: 'Puustelli Group Oy', osa Harjavalta-konsernia (Puustelli Group Oy, Y-tunnus 1570646-0) | Yes | Website + AI extraction | 4.0 / 4 |
| Contact details displayed (phone or e-mail) OBSERVATIONYhteystiedot ja toimistot paikkakunnittain esillä | Yes | Website + AI extraction | 2.0 / 2 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | Partly | Website + AI extraction | 7.5 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | Partly | Website + AI extraction | 7.5 / 15 |
| FAQ section | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 84/100 | AI analysis | 28.6 / 34 |
| Findability of pricing | 40/100 | AI analysis | 13.2 / 33 |
| Content coverage | 88/100 | AI analysis | 29.0 / 33 |
Are you a Puustelli customer? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +35.5 points: 63.5 → 99.0, rank 2 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.