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On the basic metrics alone, the score was 67.3 and the rank 4. The score is now 38.6 and rank 5 (▼ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
Cocopanda.fi on norjalaisen Brandsdal Group AS:n omistama suomalainen kosmetiikkaverkkokauppa, joka operoi Cocopanda.fi Oy:n nimissä. Palautusehdot ja toimitusajat on kerrottu selkeästi, ja Trustpilot-arviot löytyvät alatunnisteesta. Toimituskulujen tarkka hinnoittelu selviää kuitenkin vasta kassalla, ja suomalaista Y-tunnusnumeroa ei julkaista sivustolla.
Buying motives checked on 17.10.2026 and basic metrics measured on 3.8.2026 from public sources. Same formula for everyone, read the full methodology.
| Free delivery threshold | 18 p × 0.0 % | 0.0 |
| Delivery time | 10 p × 50.0 % | 5.0 |
| Return period | 10 p × 0.0 % | 0.0 |
| Return costs | 12 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 67,3 | 33.6 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Free delivery threshold | The free delivery threshold is not mentioned on the front page, the customer service page, the FAQ or the terms of use, only that delivery costs are low and are shown at checkout. | cocopanda.fi, terms of use · cocopanda.fi, FAQ checked 17.10.2026 | 0.0 / 18 |
| Delivery time | 1–5 working days depending on delivery method | cocopanda.fi checked 17.10.2026 | 5.0 / 10 |
| Return period | 14-day right of return | cocopanda.fi checked 17.10.2026 | 0.0 / 10 |
| Return costs | The return cost is 5 €; for a self-paid return, the customer pays the postage | cocopanda.fi checked 17.10.2026 | 0.0 / 12 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 72,6 | 21.8 |
| Transparency | 30 % × 77,5 | 23.2 |
| Reachability | 20 % × 37,5 | 7.5 |
| AI quality score | 20 % × 71,3 | 14.3 |
| Commitment index | max +1.0 | +0,5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 36/100 | Technical measurement | 14.4 / 40 |
| Accessibility | 100/100 | Technical measurement | 30.0 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 96/100 | Technical measurement | 14.4 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Product prices displayed online OBSERVATIONKategoriasivuilla tuotteiden hinnat ovat näkyvissä selkeästi ilman kirjautumista. | Yes | Website + AI extraction | 25.0 / 25 |
| Delivery methods and costs stated before checkout OBSERVATIONKäyttöehdoissa: 'Tarkat toimituskustannukset ja saatavilla olevat toimitusvaihtoehdot näytetään selkeästi kassalle siirryttäessä.' Toimitusaika 1-5 arkipäivää kerrottu julkisesti. | Partly | Website + AI extraction | 10.0 / 20 |
| Return terms publicly available OBSERVATIONIn the terms of use: 'When you buy from our online shop, you have a 14-day right of return as a consumer. If you use our contract number or our return form for the return, the return fee is €5.' | Yes | Website + AI extraction | 20.0 / 20 |
| Product ingredient lists (INCI) can be found OBSERVATIONSivustolla on 'Avainainesosat'-tuoteluokittelu ja kategoriahaku ainesosien mukaan, mutta yksittäisten tuotteiden INCI-luettelot eivät latautuneet tekstimuodossa JS-renderöinnin estosta johtuen. | Partly | Website + AI extraction | 7.5 / 15 |
| Business ID (Y-tunnus) shown OBSERVATIONKäyttöehdoissa: 'Kaikki Cocopanda.fi-sivuston sisältö kuuluu Cocopanda.fi Oy:lle'. Suomalainen yhtiönimi on mainittu, mutta Y-tunnusnumeroa ei julkaista sivustolla. | Partly | Website + AI extraction | 5.0 / 10 |
| Independent review source shown OBSERVATIONAlatunnisteessa: Trustpilot-linkki näkyy asiakaspalvelun yhteydessä ('Tarvitsetko apua? Ota meihin yhteyttä | Toimitus | Palautus | Käyttöehdot | Tietosuojakäytäntö | Trustpilot'). | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | No | Website + AI extraction | 0.0 / 30 |
| Email shown | Partly | Website + AI extraction | 7.5 / 15 |
| Chat support | Yes | Website + AI extraction | 15.0 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 71/100 | AI analysis | 24.1 / 34 |
| Findability of pricing | 75/100 | AI analysis | 24.8 / 33 |
| Content coverage | 68/100 | AI analysis | 22.4 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Return terms publicly available OBSERVATIONIn the terms of use: 'When you buy from our online shop, you have a 14-day right of return as a consumer. If you use our contract number or our return form for the return, the return fee is €5.' | Shown | +0,5 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Oletko Cocopanda-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +33.4 points: 38.6 → 72.0, rank 5 → 2.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
