Home › Long-distance bus companies › OnniBus.com
On the basic metrics alone, the score was 61.0 and the rank 5. The score is now 30.5 and rank 6 (▼ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
OnniBus.com Oy (osa Koiviston Auto -konsernia) on Suomen kaukoliikenteen markkinajohtaja, jonka tunnetuin piirre on edullinen oma verkkolippukauppa ja laaja reittiverkosto. Sivusto on kuitenkin Cloudflaren bottisuojauksen takana, joten sisällön läpinäkyvyyttä ei voitu koneellisesti mitata; arviot perustuvat julkisesti dokumentoituihin faktoihin ja jäävät osin mittausaukoksi.
Buying motives were checked on 16.10.2026 and basic metrics measured on 24.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Free baggage | 22 p × 0.0 % | 0.0 |
| Discount groups | 14 p × 0.0 % | 0.0 |
| Ticket cancellation | 14 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 61,0 | 30.5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Free baggage | The luggage page returned 404, and the FAQ and terms pages were behind a Cloudflare bot check, which was not bypassed. | onnibus.com, homepage checked 16.10.2026 | 0.0 / 22 |
| Discount groups | The front page mentions student, senior and child discounts, but the exact groups and percentages could not be read because the terms and FAQ pages are behind bot protection. | onnibus.com, homepage checked 16.10.2026 | 0.0 / 14 |
| Ticket cancellation | The cancellation protection page and terms are behind Cloudflare's bot check, which was not bypassed. | onnibus.com, homepage checked 16.10.2026 | 0.0 / 14 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 64,0 | 19.2 |
| Transparency | 30 % × 76,5 | 22.9 |
| Reachability | 20 % × 32,5 | 6.5 |
| AI quality score | 20 % × 60,4 | 12.1 |
| Commitment index | max +1.0 | +0,25 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 27/100 | Technical measurement | 10.8 / 40 |
| Accessibility | 97/100 | Technical measurement | 29.1 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 69/100 | Technical measurement | 10.3 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Routes and timetables publicly searchable without logging in | Yes | Website + AI extraction | 20.0 / 20 |
| Ticket prices or pricing principle visible before purchase | Yes | Website + AI extraction | 18.0 / 18 |
| Ticket can be bought online or in the app without calling | Yes | Website + AI extraction | 15.0 / 15 |
| Cancellation and change terms displayed (money back, change fee) | Partly | Website + AI extraction | 7.5 / 15 |
| Travel comfort described (wifi, toilet, sockets, seat selection) | Partly | Website + AI extraction | 6.0 / 12 |
| Accessibility and luggage instructions stated | Partly | Website + AI extraction | 5.0 / 10 |
| Business ID (Y-tunnus) shown | Partly | Website + AI extraction | 5.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown | No | Website + AI extraction | 0.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section | Partly | Website + AI extraction | 7.5 / 15 |
| Mobile app | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 62/100 | AI analysis | 21.1 / 34 |
| Findability of pricing | 64/100 | AI analysis | 21.1 / 33 |
| Content coverage | 55/100 | AI analysis | 18.1 / 33 |
| Metric | Status | Bonus |
|---|---|---|
| Cancellation and change terms displayed (money back, change fee) OBSERVATIONWebsite + AI extraction | Partly shown | +0,25 |
Openly stated return, cancellation or termination terms ease the consumer's commitment and earn a small bonus (max +1.0). Their absence never reduces points. How the bonus is calculated →
Oletko OnniBus.com-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +69.5 points: 30.5 → 100.0, rank 6 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
