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Lightspeed

Rank 2 · Point-of-sale systems · Checked 16.10.2026

Websitelightspeedhq.com
OwnerLightspeed is a cloud-based point-of-sale system for retail and restaurants from the Canadian Lightspeed Commerce Inc. (headquartered in Montreal; listed company NYSE and TSX: LSPD). An international operator; English-language support and Lightspeed Payments payment processing.
Business IDNo Finnish business ID (Y-tunnus)
Pricing modelKuukausitilaus tasoittain; hinnat julkisilla hinnoittelusivuilla dollareissa (USD).
Cheapest monthly priceRetail Basic 89 $/kk (USD)
Transaction or device costLightspeed Payments 2,6 % + 0,10 $ / tapahtuma
Supported payment methodsKortti, pankkikortti, käteinen, lähimaksu, Apple Pay ja Google Pay
IndustryVähittäiskauppa ja ravintola
Data locationPilvipohjainen; kansainvälinen toimija, datan sijaintia ei täsmennetä
LCP (mobile)7.2 s
Basic metrics76.8, rank 1
66.3SCORE
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CHANGE FROM PREVIOUS

On the basic metrics alone, the score was 76.8 and the rank 1. The score is now 66.3 and rank 2 (▼ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.

AI SUMMARY · AI ALGORITHM · 19.8.2026

Lightspeed on vertailun läpinäkyvin kansainvälinen toimija: se julkaisee kuukausihinnat ja transaktiomaksun avoimesti, luettelee tuetut maksutavat ja tarjoaa ympärivuorokautisen puhelintuen, chatin ja ohjekeskuksen. Läpinäkyvyyttä ostajan näkökulmasta laskee se, että hinnat ovat dollareissa, tukea ei ole suomeksi ja sopimusehtoja tai datan tarkkaa sijaintia ei eritellä.

Strengths

  • Public monthly prices (Retail Basic 89, Core 149, Plus 289 $/month) and an open transaction fee of 2.6% + 0.10 $
  • Kansainvälinen pörssitaustainen toimija (Lightspeed Commerce Inc), tuetut maksutavat lueteltu kattavasti
  • Ympärivuorokautinen puhelintuki, chat, ohjekeskus ja kirjanpitointegraatiot (Xero, QuickBooks)

Areas to improve

  • Hinnat ilmoitetaan dollareissa eikä euroina, mikä vaikeuttaa suomalaisen ostajan vertailua
  • Suomenkielistä tukea ei ole; palvelu ja tuki ovat englanniksi
  • Sopimusehtoja ja datan tarkkaa sijaintia ei eritellä sivuilla

How the score is calculated

Buying motives checked 16.10.2026 and basic metrics measured 19.8.2026 from public sources. The same formula for everyone, read the full methodology.

Total score · weighted total

66.3 / 100
Price is shown before purchase20 p × 100.0 %20.0
Cheapest monthly price14 p × 13,6 %1.9
Contract commitment10 p × 0.0 %0.0
Trial before purchase6 p × 100.0 %6.0
Basic metrics50 % × 76,838.4

Buying motives · weight 50 p

27,9 / 50
MetricMeasured valueSourcePoints
Price is shown before purchaseRetail prices public in dollarslightspeedhq.com
checked 16.10.2026
20.0 / 20
Cheapest monthly price
NOTEPrice in dollars (USD), VAT is not stated; fees and devices separately. Up to 18% discount is offered with annual billing.
Retail Basic 89 USD/monthlightspeedhq.com
checked 16.10.2026
1.9 / 14
Contract commitmentThe contract term is not mentioned on the pricing page; the page only mentions annual and monthly billing.lightspeedhq.com, retail pricing (read by rendering)
checked 16.10.2026
0.0 / 10
Trial before purchaseFree trial availablelightspeedhq.com
checked 16.10.2026
6.0 / 6

If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.

Basic metrics · weighted sum, 50% of total points

76.8 / 100
Digital quality30 % × 59,017.7
Transparency30 % × 85,025.5
Reachability20 % × 92,518.5
AI quality score20 % × 75,315.1

Digital quality · weight 30%

59.0 / 100
MetricMeasured valueSourcePoints
Performance (mobile)26/100Technical measurement10.4 / 40
Accessibility79/100Technical measurement23.7 / 30
Findability (SEO)85/100Technical measurement12.8 / 15
Technical practices81/100Technical measurement12.2 / 15

Transparency · weight 30%

85.0 / 100
MetricMeasured valueSourcePoints
Monthly price publicly displayed without contacting the company
OBSERVATIONHinnoittelusivu (/pos/retail/pricing/): Basic 89 $/kk, Core 149 $/kk, Plus 289 $/kk
YesWebsite + AI extraction25.0 / 25
Transaction or card fee and device cost stated
OBSERVATIONPOS-sivu: 'Lightspeed Payments 2.6% + $0.10 per transaction'
YesWebsite + AI extraction15.0 / 15
Integrations with accounting and online store stated
OBSERVATIONPOS-sivu: kirjanpitointegraatiot Xero ja QuickBooks mainittu
YesWebsite + AI extraction15.0 / 15
Owning company or Business ID stated on the website
OBSERVATIONLightspeed Commerce Inc (Montreal, Kanada), pörssiyhtiö NYSE ja TSX: LSPD
YesWebsite + AI extraction15.0 / 15
Supported payment methods listed
OBSERVATIONPOS-sivu: kortti, pankkikortti, käteinen ja lähimaksu (Apple Pay, Google Pay)
YesWebsite + AI extraction10.0 / 10
Cloud or on-premises solution and data location stated
OBSERVATIONPOS-sivu: pilvipohjainen; datan tarkkaa sijaintia ei täsmennetä
PartlyWebsite + AI extraction5.0 / 10
Contract term and cancellation stated
OBSERVATIONsopimuskautta tai irtisanomisehtoja ei esitetä sivulla
NoWebsite + AI extraction0.0 / 10

Reachability · weight 20%

92.5 / 100
MetricMeasured valueSourcePoints
Phone number shown
OBSERVATIONPOS-sivu: puhelintuki 866-932-1801 esillä
YesWebsite + AI extraction30.0 / 30
Email shown
OBSERVATIONyhteydenotto pääosin ohjekeskuksen ja chatin kautta, suoraa sähköpostia ei korosteta
PartlyWebsite + AI extraction7.5 / 15
Chat support
OBSERVATIONPOS-sivu: chat-tuki mainittu
YesWebsite + AI extraction15.0 / 15
Opening hours shown
OBSERVATIONPOS-sivu: 'phone support, available 24/7 in English'
YesWebsite + AI extraction15.0 / 15
FAQ section
OBSERVATIONPOS-sivu: Help Center ja yhteisöfoorumit esillä
YesWebsite + AI extraction15.0 / 15
Mobile app
OBSERVATIONLightspeedin kassa toimii mobiilisovelluksena (iPad ja mobiili)
YesWebsite + AI extraction10.0 / 10

AI quality score · weight 20%

75.3 / 100
MetricMeasured valueSourcePoints
Clarity of information76/100AI analysis25.8 / 34
Findability of pricing72/100AI analysis23.8 / 33
Content coverage78/100AI analysis25.7 / 33

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Is this your company?

The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.

With website and information fixes you gain at most +21.6 points: 66.3 → 87.9, rank 2 → 1.

See the free pre-analysis The analysis does not change the score. Only improving the metrics does.

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