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On the basic metrics alone, the score was 47.6 and the rank 5. The score is now 39.8 and rank 5 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Elisa Oyj on Suomen suurimpia ICT-palveluntarjoajia yrityksille. Sivustolta löytyy navigaation kautta laaja IT-palveluvalikoima: päätelaitteiden hallinta, NOC-palvelu, pilvipalvelut ja kyberturva. Sivurakenne on kuitenkin SPA-pohjainen ja monet alasivut eivät lataudu suoraan URL:lla, mikä heikentää tietojen löydettävyyttä. Hinnoittelu tai Y-tunnus ei näy sivustolla.
Buying motives checked 16.10.2026 and basic metrics measured 23.9.2026 from public sources. The same formula for everyone, read the full methodology.
| Price is shown before contact | 22 p × 0.0 % | 0.0 |
| Round-the-clock monitoring or support | 16 p × 100.0 % | 16.0 |
| ISO 27001 security certificate | 12 p × 0.0 % | 0.0 |
| Basic metrics | 50 % × 47,6 | 23.8 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Price is shown before contact NOTEPages checked: cybersecurity services and IT services. | The page only has a call to contact | yrityksille.elisa.fi checked 16.10.2026 | 0.0 / 22 |
| Round-the-clock monitoring or support | Cyber monitoring centre for SMEs runs 24/7 | yrityksille.elisa.fi checked 16.10.2026 | 16.0 / 16 |
| ISO 27001 security certificate | No ISO 27001 certificate was found in the sitemap of yrityksille.elisa.fi with the search terms sertifi, laatu and iso-27001, nor on the cyber security page. | yrityksille.elisa.fi, cyber security services checked 16.10.2026 | 0.0 / 12 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 64,3 | 19.3 |
| Transparency | 30 % × 45,0 | 13.5 |
| Reachability | 20 % × 37,5 | 7.5 |
| AI quality score | 20 % × 36,8 | 7.4 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 13/100 | Technical measurement | 5.2 / 40 |
| Accessibility | 97/100 | Technical measurement | 29.1 / 30 |
| Findability (SEO) | 100/100 | Technical measurement | 15.0 / 15 |
| Technical practices | 100/100 | Technical measurement | 15.0 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Monthly price per user or package price (e.g. 10 users) in euros displayed on the website without a quotation request | No | Website + AI extraction | 0.0 / 25 |
| Remote management of end-user devices or device management (endpoint management, MDM) mentioned in the service description OBSERVATIONNavigaatiossa selkeä kategoria 'Päätelaite- ja loppukäyttäjäpalvelut' IT-palvelut-alavalikossa (yrityksille.elisa.fi) | Yes | Website + AI extraction | 20.0 / 20 |
| 24/7 support phone, helpdesk or NOC service explicitly mentioned or its availability hours described OBSERVATION'NOC palveluna' on erillinen palvelu navigaatiossa verkko- ja tietoturvapalveluiden alla; 24/7-lupausta ei voitu varmistaa sivun sisällöstä - sivut eivät latautuneet ilman JS-selainta | Partly | Website + AI extraction | 10.0 / 20 |
| Security package, cyber security service or security updates included in the service and described on the site OBSERVATIONNavigaatiossa 'Verkon ja laitteiden tietoturva' ja 'Kyberturvapalvelut' IT-palveluiden alavalikossa | Yes | Website + AI extraction | 15.0 / 15 |
| Backup or data recovery service mentioned as part of the managed services package | No | Website + AI extraction | 0.0 / 10 |
| Response time in hours or minutes or SLA commitment published | No | Website + AI extraction | 0.0 / 5 |
| Business ID of the operating company displayed on the website or in the privacy policy | No | Website + AI extraction | 0.0 / 5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATION'Yhteystiedot yrityksille' -linkki navigaatiossa | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | Partly | Website + AI extraction | 7.5 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section | No | Website + AI extraction | 0.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 50/100 | AI analysis | 17.0 / 34 |
| Findability of pricing | 5/100 | AI analysis | 1.6 / 33 |
| Content coverage | 55/100 | AI analysis | 18.1 / 33 |
Are you an Elisa customer? Share your experience. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +59.2 points: 39.8 → 99.0, rank 5 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
