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On the basic metrics alone, the score was 64.3 and the rank 4. The score is now 45.1 and rank 4 (no change). The difference comes from the buying motives: they measure what a buyer asks before deciding.
Sympa on tämän vertailun ainoa kotimainen HR-järjestelmä: se toimii suomeksi, on ISO 27001 -sertifioitu ja pitää datan EU:ssa. Hinnoittelu ei kuitenkaan ole julkista, vaan se selviää vasta demon kautta.
Buying motives checked 16.10.2026 and basic metrics measured 19.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Starting price | 24 p × 0.0 % | 0.0 |
| Price is shown before purchase | 13 p × 0.0 % | 0.0 |
| ISO 27001 security certificate | 13 p × 100.0 % | 13.0 |
| Basic metrics | 50 % × 64,3 | 32.1 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Starting price | The price is given only as a personal quote. The pricing page has a calculator, but not a price per employee. | sympa.com, price list · sympa.com, information security checked 16.10.2026 | 0.0 / 24 |
| Price is shown before purchase | The price page redirects to a quote request | sympa.com checked 16.10.2026 | 0.0 / 13 |
| ISO 27001 security certificate | Sympa mentions ISO27001 certification | sympa.com checked 16.10.2026 | 13.0 / 13 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 66,3 | 19.9 |
| Transparency | 30 % × 57,5 | 17.2 |
| Reachability | 20 % × 62,5 | 12.5 |
| AI quality score | 20 % × 73,1 | 14.6 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 35/100 | Technical measurement | 14.0 / 40 |
| Accessibility | 90/100 | Technical measurement | 27.0 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 77/100 | Technical measurement | 11.6 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Price (per employee/month or package price) publicly displayed without contacting OBSERVATIONHinnastosivu: 'one price per employee per month', tarkka hinta vain 'Book a demo' -kautta | No | Website + AI extraction | 0.0 / 25 |
| Free trial or demo and its terms stated OBSERVATIONsivustolla vain demovaraus, ei itsepalvelukokeilua | Partly | Website + AI extraction | 7.5 / 15 |
| HR modules and integrations (payroll, working time) described OBSERVATIONHinnastosivu: Core HR, L&D, palkka, poissaolot, raportointi; '40+ payroll providers', LMS- ja rekrytointi-integraatiot | Yes | Website + AI extraction | 15.0 / 15 |
| GDPR compliance and location of personal data stated OBSERVATIONTrust Centre: ISO 27001:2022 -sertifiointi ja GDPR-yhteensopivuus; yhtiön kotipaikka Espoo, Suomi | Yes | Website + AI extraction | 15.0 / 15 |
| Finnish-language interface or service OBSERVATIONSivusto ja hinnasto saatavilla suomeksi (suomenkielinen hinnoittelusivu) | Yes | Website + AI extraction | 10.0 / 10 |
| Contract term and cancellation stated OBSERVATIONsopimuskautta tai irtisanomista ei kuvata julkisilla sivuilla | No | Website + AI extraction | 0.0 / 10 |
| Operating company or owner stated on the website OBSERVATIONYhteystiedot: 'Business ID: 1938597-5', 'Domicile: Espoo, Finland' | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONyhteystietosivulla toimistojen osoitteet; selkeää asiakaspalvelunumeroa ei korosteta | Partly | Website + AI extraction | 15.0 / 30 |
| Email shown OBSERVATIONYhteystietosivu tarjoaa yhteydenoton | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support OBSERVATIONchat support is not clearly highlighted | Partly | Website + AI extraction | 7.5 / 15 |
| Opening hours shown OBSERVATIONcustomer service opening hours not shown | No | Website + AI extraction | 0.0 / 15 |
| FAQ section OBSERVATIONSympan resurssit ja ohjeet -osio | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app OBSERVATIONSympalla on mobiilikäyttö työntekijöille | Yes | Website + AI extraction | 10.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 80/100 | AI analysis | 27.2 / 34 |
| Findability of pricing | 55/100 | AI analysis | 18.1 / 33 |
| Content coverage | 84/100 | AI analysis | 27.7 / 33 |
Oletko Sympa-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +54.9 points: 45.1 → 100.0, rank 4 → 1.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
