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On the basic metrics alone, the score was 58.5 and the rank 5. The score is now 43.8 and rank 4 (▲ 1 place). The difference comes from buying motives: they measure what the buyer asks before deciding.
GrillSymbol on virolaisen Symbol OÜ:n ylläpitämä GrillSymbol-brändin suomenkielinen verkkokauppa (Cor-Ten-teräksiset BBQ-savustusgrillit ja pizzauunit). Tuotehinnat näkyvät ja yhteystiedot löytyvät, mutta läpinäkyvyys on heikoin vertailussa: palautusehtosivu on tyhjä, suomalaista Y-tunnusta ei näytetä eikä varastosaldoa tai takuuta kerrota.
Buying motives checked 18.10.2026 and basic metrics measured 18.8.2026 from public sources. The same formula for everyone, read the full methodology.
| Return costs | 18 p × 0.0 % | 0.0 |
| Delivery costs visible | 14 p × 60.0 % | 8.4 |
| Delivery time | 10 p × 37.5 % | 3.8 |
| Payment by invoice | 8 p × 30.0 % | 2.4 |
| Basic metrics | 50 % × 58,5 | 29.2 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Return costs NOTEException: if the product is wrong or defective, the return costs the buyer nothing. | The buyer pays the return costs | grillsymbol.fi checked 18.10.2026 | 0.0 / 18 |
| Delivery costs visible NOTEFor purchases under 100 euros the buyer pays the costs, but the amount is only revealed when the shipping method is selected. | For purchases over 100 euros, the seller pays the shipping costs | grillsymbol.fi checked 18.10.2026 | 8.4 / 14 |
| Delivery time NOTEProducts are shipped from the Tallinn warehouse. | Generally 3–7 working days | grillsymbol.fi checked 18.10.2026 | 3.8 / 10 |
| Payment by invoice NOTEIn the online store you can pay via Klarna with online banking and with Visa and Mastercard cards. | Advance invoice on request, no subsequent invoice | grillsymbol.fi checked 18.10.2026 | 2.4 / 8 |
If information is missing, the row gets 0 points and the reason is shown. Points rise when the company publishes the information.
| Digital quality | 30 % × 68,2 | 20.5 |
| Transparency | 30 % × 40,0 | 12.0 |
| Reachability | 20 % × 67,5 | 13.5 |
| AI quality score | 20 % × 62,6 | 12.5 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Performance (mobile) | 31/100 | Technical measurement | 12.4 / 40 |
| Accessibility | 94/100 | Technical measurement | 28.2 / 30 |
| Findability (SEO) | 92/100 | Technical measurement | 13.8 / 15 |
| Technical practices | 92/100 | Technical measurement | 13.8 / 15 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Product prices displayed without logging in OBSERVATIONTuotesivu Smoky Beast XL: hinta '€2,990'; kategoriasivulla Chef XXL Silver '€3,190'. | Yes | Website + AI extraction | 25.0 / 25 |
| Grilling surface, output or material stated on the product page OBSERVATIONTuotesivu: rakennemateriaaliksi mainitaan 'Corten' (Cor-Ten-teräs); grillauspinta esitetään tuotekuvauksessa. | Partly | Website + AI extraction | 7.5 / 15 |
| Warranty length or warranty information displayed | No | Website + AI extraction | 0.0 / 15 |
| Delivery costs, free delivery threshold or delivery time stated OBSERVATIONTuotesivu ja toimitussivu: 'Rahti: ympäri Suomeen 5-7 päivää'; toimituskulua tai ilmaisrajaa ei ilmoiteta. | Partly | Website + AI extraction | 7.5 / 15 |
| Right of return and return terms publicly available OBSERVATION/refund_returns/-sivu latautuu (HTTP 200) mutta sisältää vain otsikon ja alatunnisteen, ei palautusehtotekstiä. | No | Website + AI extraction | 0.0 / 10 |
| Stock level or availability shown on the product page | No | Website + AI extraction | 0.0 / 10 |
| Business ID (Y-tunnus) or responsible company clearly stated OBSERVATIONylläpitäjäksi ilmoitetaan Symbol OÜ (Viro), suomalaista Y-tunnusta ei näytetä. | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Phone number shown OBSERVATIONFAQ/yhteystiedot: 'Puh: +358 40 1758 977', sähköposti order@grillsymbol.fi. | Yes | Website + AI extraction | 30.0 / 30 |
| Email shown | Yes | Website + AI extraction | 15.0 / 15 |
| Chat support | No | Website + AI extraction | 0.0 / 15 |
| Opening hours shown | Partly | Website + AI extraction | 7.5 / 15 |
| FAQ section | Yes | Website + AI extraction | 15.0 / 15 |
| Mobile app | No | Website + AI extraction | 0.0 / 10 |
| Metric | Measured value | Source | Points |
|---|---|---|---|
| Clarity of information | 60/100 | AI analysis | 20.4 / 34 |
| Findability of pricing | 78/100 | AI analysis | 25.7 / 33 |
| Content coverage | 50/100 | AI analysis | 16.5 / 33 |
Oletko GrillSymbol-palvelun asiakas? Kerro kokemuksesi. Does not affect the Suomen Paras Score, the score is based on measurable data only.
The free pre-analysis shows every item where points are lost and how much fixing it raises the score and rank. The paid analysis shows what the items are and how to fix them.
With website and information fixes you gain at most +19.8 points: 43.8 → 63.6, rank 4 → 3.
See the free pre-analysis The analysis does not change the score. Only improving the metrics does.The partner badge is a free mark of cooperation with the Suomen Paras comparison. It does not claim a ranking; any partner of ours can add it: companies included in the comparison, our customers and our cooperation partners, and it works as a link to this public profile.
