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+ Product prices are shown directly on the front page and in product lists without logging in, and delivery costs are stated precisely: a flat 4.90 euros for pick-up point parcels and free delivery for orders of at least 100 euros
+ Delivery costs are stated precisely by delivery method: pickup from a DSV pickup point 7.00 euros (orders over 100 euros 0 euros) and from a Posti service point 9.00 euros (over 100 euros 0 euros)
+ Product prices are shown on the front page and product pages without logging in (for example 11.90 euros, 48.90 euros), and delivery costs can be seen when placing an order
+ Product prices are shown directly on the front page and product lists without logging in (for example 299 euros, 199 euros, 118 euros), and the product page states availability, such as Sold out
+ Delivery terms are thorough and clear: fixed delivery cost of 4.00 euros, delivery time 7-14 days, 14-day right of withdrawal and return address stated
+ Product prices are shown on the front page and product pages without logging in (for example 86 euros, 239 euros, 83 euros), and the product page states availability (available or Sold out)
We scored 6 online shops specialising in lighting on 20 metrics: technical quality, transparency, reachability and AI quality. The key question: can you see the price of the light fitting, stock availability and warranty, as well as delivery and return costs, before you enter your payment card details?
Luminaire price shown without logging in (25), delivery costs and free delivery threshold stated (20), right of return and cancellation publicly available (20), product warranty stated (10), stock level or availability shown on the product page (10), business ID (Y-tunnus) or responsible company clearly stated (10), independent review source shown (5)
Transparency is 30% of the total points · these metrics make up its 100 points · the full formula and the other pillars
How to read the comparison correctly: Score measures how openly a company publishes its prices, terms and contact details, not what kind of service it gives its customers. Clear differences in points indicate a genuine difference: one states the price immediately, another only after logging in. Close scores should not be read as a ranking order, because every measurement has a margin of variation. The measurement accuracy and the entire calculation formula have been laid open in the methodology.
Customer experience is brought into the assessment separately. We also collect customer feedback and customer experiences about the companies through separate surveys. The results will be added later to the overall assessment, so that the Score tells not only about transparency but also about how customers experience the company's service.
A light fitting's price, availability and warranty are the consumer's pain points. A light fitting is often a visible interior design element and an electrical device, so the product's price, stock availability and warranty, as well as the delivery and return terms, should be clearly visible before purchase. The comparison rewards shops that state these openly on the product page and in the delivery terms and that have a sufficiently wide range.
All are shops specialising in lighting, not general interior decoration. Valotorni, Valopuoti, Valaisinnetti, Va-lo, Valomaailma and Valaisinmarket are Finnish online shops specialising in lighting, each with a business ID (Y-tunnus) registered with PRH. The business ID (Y-tunnus) metric assesses how clearly the responsible company is displayed on the site.
Every lost point is documented in your profile. Our analysis prioritises fixes by impact: which actions raise your score the most by the next update. The analysis is free of charge in the opening phase.
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