A customer ordering HVAC work asks what an hour costs, whether prices are shown before ordering, how much just showing up costs and whether there is on-call service. These decide 50 points out of a hundred.
pirkanmaanputkimies.fi · Pirkanmaan Putkimies Oy (business ID (Y-tunnus) 2823417-5) is a plumbing and HVAC company based in Tampere, serving consumer customers in Tampere, Lempäälä, Nokia, Kangasala, Ylöjärvi and Pirkkala.
72.8SCORE
Hourly rate70
Prices shown before ordering100
Service vehicle call-out fee86
Emergency service50
Basic metrics · 69.6
Digital quality73
Transparency65
Reachability60
AI quality score81
+ Open price list for consumer customers: basic hourly work 65 euros/h and specialist hourly work 85 euros/h (incl. VAT 25.5%), plus fixed installation prices (tap replacement 180 euros, toilet replacement 230 euros, washing machine installation 130 euros)
pitkaputki.fi · Pitkä Putki Oy (business ID (Y-tunnus) 2239662-4) is a plumbing and HVAC installation and maintenance company operating in the Jyväskylä region, serving Jyväskylä, Petäjävesi, Keuruu, Mänttä-Vilppula and Multia.
70.4SCORE
Hourly rate87
Prices shown before ordering100
Service vehicle call-out fee82
Emergency service50
Basic metrics · 58.2
Digital quality62
Transparency55
Reachability45
AI quality score71
+ Public hourly price list: basic work 45 euros/h + VAT 25.5% and other hourly work 60 euros/h + VAT, plus a separate fixed fee of 25 euros + VAT stated
lvi-24h.fi · LVI-24H is a plumbing company on call around the clock in Tampere and Pirkanmaa. The website gives the trade name LVI-24H Tampere, but no operating company or business ID (Y-tunnus) verifiable from the trade register was found.
65.9SCORE
Hourly rate88
Prices shown before ordering100
Service vehicle call-out fee46
Emergency service0
Basic metrics · 63.9
Digital quality70
Transparency55
Reachability60
AI quality score72
+ Hourly rates tied to the time of day are openly displayed: weekdays 6-16 at 56 euros/h, 16-22 at 112 euros/h and 22-6 at 168 euros/h, plus Saturday at 112 euros/h and Sunday at 168 euros/h
Basic metrics: 63.9, rank 3 · no change
– On-call service: The site is coded in an old character set, so the on-call sentence containing umlauts cannot be quoted verifiably. On-call service is mentioned on the front page and the on-call page.
lvilani.fi · LVI Lani Oy (business ID (Y-tunnus) 3491010-9) is an Espoo-based plumbing and HVAC company that offers pipe maintenance, installations and 24/7 on-call service in Espoo, Helsinki and Vantaa.
63.3SCORE
Hourly rate41
Prices shown before ordering100
Service vehicle call-out fee3
Emergency service100
Basic metrics · 72.0
Digital quality69
Transparency75
Reachability60
AI quality score85
+ Base hourly rate for maintenance and installation work 75.00 euros/h (incl. VAT 25.5%) and a separate alarm call-out price list (on weekdays 7-15, hourly charge 145 euros/h) stated openly
lvipitkala.fi · LVI-Palvelu Pitkälä Oy (business ID (Y-tunnus) 2588144-9), also known as LVI-Pitkälä, is a plumbing, heating and ventilation service company operating across Finland, with offices in Rovaniemi, Tornio, Oulu, Tampere and Uusimaa.
36.7SCORE
Hourly rate0
Prices shown before ordering50
Service vehicle call-out fee0
Emergency service100
Basic metrics · 47.4
Digital quality66
Transparency25
Reachability45
AI quality score55
+ A plumbing, heating and ventilation (LVI) service company operating throughout Finland with five locations (Rovaniemi, Tornio, Oulu, Tampere, Uusimaa) and services for both private and business customers
Basic metrics: 47.4, rank 6 · ▲ 1 place
– Hourly rate: The hourly rate was not found on the front page, in the contact details or in the article on the price of a domestic water pipe renovation. No price list page was found in the sitemap.
lvielo.fi · LVI Elo Oy, business ID (Y-tunnus) 2542961-2, is a plumbing company based in Raisio that serves consumers and businesses in Turku and throughout Southwest Finland.
32.1SCORE
Hourly rate0
Prices shown before ordering0
Service vehicle call-out fee0
Emergency service100
Basic metrics · 48.2
Digital quality63
Transparency20
Reachability60
AI quality score57
+ Wide service range in Southwest Finland: pipe renovations, HVAC maintenance, heat pumps, sewer camera inspections and insurance company jobs under one roof
Basic metrics: 48.2, rank 5 · ▼ 1 place
– Hourly rate: The hourly rate was not found on the front page, the on-call page, the financing page or the quote request page.
QUESTIONWhat does a plumber's hour of work cost on a weekday?
Hourly rate for basic work on a weekday including VAT, euros per hour.
€50 or less = 100 points, €100 or more = 0, in between directly proportional.
22 p
Prices shown before ordering
QUESTIONCan I see the price before I call or request a quote?
Whether the company's pages have a price list with hourly rates.
Price list on the page = 100, only a price estimate in an article = 50, no prices = 0.
10 p
Service vehicle call-out fee
QUESTIONHow much does it cost just for the installer to show up?
Fixed service van or travel allowance for the nearest customer including VAT, in euros.
25 € or less = 100 points, 60 € or more = 0, directly proportional in between.
10 p
Emergency service
QUESTIONWill a plumber come when a pipe leaks at night?
Whether the company says it is on call around the clock.
Around the clock = 100, by arrangement or times not stated = 50.
8 p
Basic metrics
Digital quality, transparency, reachability and AI quality score
Basic metrics × 0.5
50 p
Notes
The comparison includes six HVAC companies from different parts of Finland. Prices are consumer prices including VAT, and they were measured from the companies' own price list pages.
Two companies do not publish an hourly price or a starting fee at all. A missing price gets zero points for this motive, and the reason is shown on the row.
The LVI-24H site is coded in an old character set, so its quotations are without umlauts. Its prices include VAT of 24%, even though the general tax rate is now 25.5%.
About this comparison
We scored 6 HVAC and plumbing companies operating in Finland on 20 metrics: technical quality, transparency, reachability and data quality. The most important question: do you get the hourly rate, minimum charge, emergency call-out rate and the household deduction share before you give your contact details?
When choosing a plumbing contractor, the consumer's biggest question is price: what does a plumber's hour cost and what will be added to the invoice on top of the hourly charge. Some firms openly publish the hourly rate, minimum charge and travel costs, whereas some give a price only after an assessment visit or a quote. This comparison rewards those who clearly state the hourly rate, on-call rate, work warranty and the share of the household deduction before you leave your contact details.
What transparency means in this category
Hourly rate or price list shown publicly (25), minimum charge and travel or call-out fee stated (15), share of the household tax deduction explained (15), on-call service, response time and on-call price stated (15), warranty on the work or installation stated (10), free survey, estimate visit or price estimate (10), business ID (Y-tunnus) and service area shown (10)
How to read the comparison correctly: Half of the points come from buyer's questions, i.e. things the buyer finds out before deciding. The other half measures how openly the company publishes its prices, terms and contact details. Clear differences in points indicate a genuine difference: one tells you the price immediately, another only after logging in. Close scores should not be read as a ranking order, because every measurement has a margin of variation. The measurement accuracy and the full calculation formula are open in the methodology.
Customer experience is brought into the assessment separately. We also collect customer feedback and customer experiences about companies through separate surveys. The survey results will be added to the overall assessment later.
A plumber's hourly rate in Finland is typically 55-90 euros per hour excluding VAT, but few companies state the price online. Some operators publicly state their hourly rate, minimum invoicing and travel costs, giving you an indicative idea of the cost before making contact. From these pages you can see whose price list is open and whose price is only revealed in a quotation.
The biggest hidden cost is the minimum charge and the starting fee. Many firms charge at least two hours as well as a separate service van or travel fee, so even a small visit costs hundreds of euros. On-call work in the evenings and at weekends can be one and a half or two times the rate. The comparison rewards those who state these extras in advance.
The labour portion of a pipe renovation is eligible for the household tax deduction. The household deduction applies only to the labour share of the invoice, not to materials, and it is personal. Few plumbing and HVAC businesses state the deduction share online, even though it reduces the consumer's final bill noticeably.
Comparison guide
What to consider in the comparison
A plumber's hourly rate in Finland is typically 55-90 euros per hour excluding VAT. In the Helsinki metropolitan area the price is often slightly higher than elsewhere in the country.
The biggest hidden cost is the minimum charge and call-out fee: many firms charge at least two hours plus a separate service van or travel charge, so even a small visit costs hundreds of euros.
On-call work in the evenings, nights and weekends is typically one and a half or two times the normal hourly rate. A time-of-day price list states the surcharge in advance.
How Suomen Paras assesses and scores
Every company is measured with the same public formula: half of the points come from buyer's questions and half from basic metrics, which have four pillars: technical quality, transparency, reachability and AI quality score. Ranking cannot be bought, and you can see the origin of each point on the company's profile. Read the full methodology →
Expert tips
Always ask for a written quote or price estimate before work starts, so that the hourly rate, minimum charge and travel costs are known.
Ask separately for the on-call price: an acute leak in the evening or at the weekend can cost clearly more than a service ordered on a weekday.
Remember the household deduction: the labour share of pipe renovation and maintenance work is deductible, but materials are not, and the deduction is personal.
Check that the company has a business ID (Y-tunnus) and a service area shown; being in the prepayment register and having clear contact details are signs of a reliable contractor.
Frequently asked questions
How much does a plumber charge per hour?
A plumber's hourly rate in Finland is typically 55-90 euros per hour excluding VAT. Some of the companies in the comparison state the hourly rate openly online, for others the price only becomes clear from a quote.
What is the minimum charge?
Many plumbing and HVAC firms charge a minimum of two hours of work plus a separate service vehicle or travel charge. This is worth checking in advance, because it raises the price even of a small visit.
Is plumbing work eligible for the household tax deduction?
Yes, the labour share of the invoice is eligible for the household deduction, but materials are not. The deduction is personal, so a couple can use it for each of them.
What does emergency service cost?
On-call work in the evenings, at night and at weekends typically costs one and a half or two times the normal hourly rate, and it may involve a separate call-out or alarm fee.
Are you listed and would like to rank higher?
The free pre-analysis shows every item where your company loses points and which rank fixing it is enough for. The paid analysis shows what the items are and how to fix them.
Can't find your company on the list even though it should be there? Get in touch and we will include it in the next measurement round.
