A jewellery owner asks whether the repair price is shown before the visit, what engraving costs, whether an estimate is free and how selling old gold works. These decide 50 points out of 100.
hannunkello.com · Hannun Kello Oy (PRH 0909927-0), a Forssa-based watch and goldsmith business; Hannun Kellon Omat Korut series; jewellery repair, servicing and made-to-order manufacture hannunkello.com/kultaseppa/
54.8SCORE
Repair prices shown before the visit100
Price of engraving0
Free estimate100
Purchase of old gold0
Basic metrics · 45.5
Digital quality72
Transparency10
Reachability60
AI quality score45
+ Omat Korut series: all products made in the company's own workshop in Forssa, a genuine handmade basis
Basic metrics: 45.5, rank 6 · ▲ 4 places
– Engraving price: The engraving price is not stated in the price list on the goldsmith or watchmaker page.
pirkankello.fi · Pirkan Kello Oy (PRH 2982083-8), a watch and gold shop in Tampere, Kuninkaankatu 19; goldsmith services: soldering work, engravings, jewellery repairs, gold price published at pirkankello.fi/kultasepan-palvelut/
54.4SCORE
Repair prices shown before the visit50
Price of engraving38
Free estimate0
Purchase of old gold100
Basic metrics · 63.3
Digital quality67
Transparency62
Reachability60
AI quality score62
+ Business ID (Y-tunnus) 2982083-8 publicly displayed in the footer of the contact details page
Basic metrics: 63.3, rank 2 · ▼ 1 place
– Free estimate: Repair estimates are not mentioned: the site has no repair or servicing page (the sitemap search found none). A free estimate is mentioned only for gold buying.
jiwahlberg.fi · J.I. Wahlberg Oy (PRH 0206226-4), watch and goldsmith shop in Tampere since 1936; Hämeenkatu 27; ring resizing, jewellery repair, stone replacement, jewellery servicing jiwahlberg.fi/palvelut/kultasepan-palvelut/
33.9SCORE
Repair prices shown before the visit0
Price of engraving0
Free estimate40
Purchase of old gold0
Basic metrics · 59.8
Digital quality81
Transparency42
Reachability60
AI quality score54
+ Clear description of goldsmith services: resizing, stone repairs and chain work mentioned separately
Basic metrics: 59.8, rank 3 · ▼ 1 place
– Engraving price: The engraving price is not stated on the engravings page, in the goldsmith's services or on the front page.
tt-kulta.fi · TT-Kulta Oy (PRH 2974930-6), a goldsmith's shop; ring resizing, repair and cleaning of silverware, jewellery recycling and customising services tt-kulta.fi/korjaus
32.7SCORE
Repair prices shown before the visit0
Price of engraving0
Free estimate0
Purchase of old gold50
Basic metrics · 57.4
Digital quality68
Transparency45
Reachability60
AI quality score57
+ Repair work explained concretely by category: chains, resizing, stone repair, clasps, table silverware
Basic metrics: 57.4, rank 4 · ▼ 1 place
– Engraving price: The price of engraving is not stated on the front page or on the repair, customising or recycling pages.
kultasarvi.fi · Kultasepänverstas Kultasarvi Gem Trade Oy (PRH 0831818-7), a goldsmith's workshop in Turku; alteration and repair work, ring resizing, precious metal smelting, custom jewellery kultasarvi.fi/muutos-ja-korjaustyot/
28.2SCORE
Repair prices shown before the visit0
Price of engraving0
Free estimate0
Purchase of old gold0
Basic metrics · 56.5
Digital quality80
Transparency32
Reachability60
AI quality score54
+ Comprehensive description of alteration and repair services: resizing, chain repair, stone setting, rhodium plating
Basic metrics: 56.5, rank 5 · ▼ 1 place
– Engraving price: The price of engraving is not stated on the front page, in alterations and repairs or in custom orders.
QUESTIONCan I see the price of a repair or modification before I go to the shop?
Whether the shop's website has a price list for repair and alteration work.
Price list for repair and alteration work = 100, price only for an individual service = 50, no prices = 0.
22 p
Price of engraving
QUESTIONHow much does engraving cost?
Published price of machine engraving on a ring.
Free = 100 points, €40 or more = 0, in between directly proportional.
10 p
Free estimate
QUESTIONCan I get a cost estimate for free?
Does the shop state that the estimate is free of charge?
Estimate stated to be free of charge = 100, estimate mentioned but fee not stated = 40.
10 p
Purchase of old gold
QUESTIONCan I sell old gold and see the price in advance?
Does the shop buy gold and is the purchase price public.
Gram prices published = 100, buys but does not state the price = 50.
8 p
Basic metrics
Digital quality, transparency, reachability and AI quality score
Basic metrics × 0.5
50 p
Notes
The comparison includes six jewellery and watch shops. Repair and alteration work is item-specific, so the comparison measures public prices and terms, not the final bill.
A value that was not found on the shop's own site is marked as missing and gets zero points for that motive. Pirkan Kello has no repair page of its own, so its points are based on public information on engraving and gold buying.
About this comparison
Resizing a ring, soldering a chain or refreshing a piece of jewellery, goldsmith shops differ from one another 'significantly in how public their prices are and in the breadth of their services. 'We scored 6 Finnish goldsmith shops on 20 transparency metrics. 'The winner gets the most points for its open price list and service descriptions.
A goldsmith's shop does repair and alteration work on jewellery and items made of precious metals. The most common jobs are changing a ring size, soldering a chain, replacing stones and plating jewellery. In made-to-order work the goldsmith makes the piece from scratch according to the customer's wishes.
What transparency means in this category
Ring size alteration (enlarging or reducing) price in euros published on the site (25), chain repair or soldering price in euros published on the site (20), turnaround time for work or estimate service (schedule estimate) mentioned on the site (15), rhodium plating or gold/silver plating price in euros published on the site (15), jewellery redesign or custom work clearly offered and described (10), buying gold or silver from customers mentioned on the site (10), business ID (Y-tunnus) or the company's official registered name clearly shown on the site (5)
How to read the comparison correctly: Half of the points come from buyer's questions, i.e. things the buyer finds out before deciding. The other half measures how openly the company publishes its prices, terms and contact details. Clear differences in points indicate a genuine difference: one tells you the price immediately, another only after logging in. Close scores should not be read as a ranking order, because every measurement has a margin of variation. The measurement accuracy and the full calculation formula are open in the methodology.
Customer experience is brought into the assessment separately. We also collect customer feedback and customer experiences about companies through separate surveys. The survey results will be added to the overall assessment later.
Ring resizing. The most common goldsmith jobs are ring enlargement and reduction. The price depends on the ring's material, stones and size difference; a price list published in advance tells what the service costs without an assessment visit.
Chain repair. Soldering a broken chain is quick work, but the price varies by provider. At best, the price can be found on the website without making contact.
Buying gold and silver. Some goldsmith shops buy used gold and silver from customers. The service is separate from jewellery repair, but indicates the extent of the shop's precious metal expertise.
Comparison guide
What to consider in the comparison
The ring resizing is affected by the ring's material, stones, surface and original construction, not all rings can be altered.
Rhodium plating (coating white gold or silver with rhodium) is a surface treatment that keeps jewellery bright and protects it from wear. The price varies between 20–80 euros depending on the type.
The price level of gold affects the cost of repair materials. Some shops publish the day's gold price on their website.
How Suomen Paras assesses and scores
Every company is measured with the same public formula: half of the points come from buyer's questions and half from basic metrics, which have four pillars: technical quality, transparency, reachability and AI quality score. Ranking cannot be bought, and you can see the origin of each point on the company's profile. Read the full methodology →
Expert tips
Always ask for a written estimate before work begins; a skilled goldsmith gives an estimate free of charge or for a fee that can be deducted from the price of the work.
When repairing, an old piece of jewellery is often cheaper than buying a new one, and preserving sentimental value is an added benefit that cannot be bought in a shop.
Check with the shop in advance whether your particular ring can be resized; not all materials and stone settings allow size adjustment.
Frequently asked questions
How long does a ring resizing take?
Typically 1–2 weeks, but urgent jobs can often be done faster. Ask the shop for the estimated delivery time before leaving the job.
What does rhodium plating mean and how often does it need to be redone?
Rhodium plating is a surface treatment made with the metal rhodium, which makes white gold or silver bright and wear-resistant. It wears off with use over a year or two and should be renewed when the surface starts to look yellowish or faded.
Can a goldsmith buy my old gold from me?
Many jewellers buy used gold and silver. The price is based on the weight of the metal and the day's world market price. Check in advance whether the shop buys precious metals.
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